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This past October, a select group of social media influencers that represent small or mid-sized, light commercial plumbing contractors attended a Watts two-day “Social Media Summit” at the company’s North Andover, Mass. and Franklin, N.H. locations. Guests included Mechanical Hub’s very own Eric Aune @mechanicalhub; Paige Knowles @plumber_paige; Travis Abaire @t.a.p.plumbingandheating; Matt Fleming @allstarplumbinginc; Evan Read more

This past October, a select group of social media influencers that represent small or mid-sized, light commercial plumbing contractors attended a Watts two-day “Social Media Summit” at the company’s North Andover, Mass. and Franklin, N.H. locations. Guests included Mechanical Hub’s very own Eric Aune @mechanicalhub; Paige Knowles @plumber_paige; Travis Abaire @t.a.p.plumbingandheating; Matt Fleming @allstarplumbinginc; Evan Berns; and Chris Sbrocco @chris_sbrocco.

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The Watts and social media crew

The purpose of the summit was to develop Watts’ own “rolodex” of online influencers who could help build Watts product excitement and awareness. Hosting a social media influencer summit provided the potential to deepen Watts’ social media influencer connections, assist in digital marketing, and gain contractor-level voice of customer. “Watts welcomed the group plumbers to discuss how social media can play a role in learning and collaborating within the plumbing and piping industry,” said Aune.

Guests were initially greeted to a hearty welcome from Watts CEO, President, and Chairperson of the Board, Bob Pagano. “We were greeted warmly by members of the Watts social media and marketing team, and heard a message from CEO Pagano about his vision for what’s coming next at Watts,” said Berns.

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Watts CEO Bob Pagano

Following the opening remarks from Pagano, by an open dialogue on influencer benefits was held hosted by Ryan Kiscaden, Manager, Sales Enablement, with a quick breakdown of the Watts family of products from Shashwat Nath of the Watts Product Team. “After touring their state-of-the-art facility, we were able to ask questions and get our hands on products in their training room,” said Berns.

Abaire continued, “I’ve always liked the products that Watts put out, but to see firsthand the level of care, precision, and pride that actually goes into making their products gave me a whole new level of respect and trust in the Watts brand.”

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Director of Training, Greg Gyorda, gives the group a tour of a working Watts mechanical room.

In the afternoon of that first day, the group toured the mechanical rooms and learning center and met with Greg Gyorda, Director of Training, and members of the Watts training team, including Kari Stocks, Training Campaign Manager. “Watts has built a world-class training facility at their headquarters where hands-on technical training is a main focus,” said Aune.

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The gang at the Sam Adams brewery

Moreover, “I was impressed with the training facility, as I didn’t realize how many brands are under the Watts umbrella. They had a bit of everything at the training facility to check out and with which to get hands-on,” said Fleming.

Day one concluded with some authentic Boston flavor. “The Watts team showed us some of what Boston has to offer with a tour of Sam Adams brewery and a Boston Bruins game,” said Berns.

On the second day, the group took a one-hour trip to Watts’ Franklin Manufacturing Facility in Franklin, N.H. This facility is a center of excellence in manufacturing Watts’ specialty products that require some level of fabrication. This includes Watts-branded plumbing flow control products. The products that are manufactured at this state-of-the-art, lean facility are used worldwide in various residential and commercial applications. “We were able to tour their incredible manufacturing facilities, and got a look at the many steps that the Watts products go through before we see them on the shelf. It was great to see some of the smiling faces behind the products that we all know and love,” said Berns.

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The Hub’s Eric Aune talks with Franklin Manufacturing Facility tour guide Pete Bertagna.

Tour guide Pete Bertagna captivated the group with some of the foundry’s processes, including how the world-renowned backflow preventers are made. “The Franklin factory tour gave us the opportunity to assemble our own backflow preventer from the parts manufactured on site; it was so cool to see the whole process from start to finish,” said Aune.

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Fleming assembles his very own backflow preventer.

Fleming concurred, “The factory was also cool seeing all the backflow preventers that I’ve installed for years actually come to life.”

There is a need to continue to simplify plumbing systems and experiences over time. Online social media influencers are a “cog in the wheel” to positively influence the next generation and change perceptions. The Social Media Summit and those content creators that participated are cogs on the Watts messaging wheel. There is a growing need for training programs and education and Watts is taking training very seriously and believe it is key to its success.

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The social media crew from l to r: Chris Sbrocco, Eric Aune, Matt Fleming, Travis Abaire, Paige Knowles, and Evan Berns

Overall impressions from the Social Media Summit:

  • Eric Aune @mechanicalhub:

“Watts has been present in the industry for decades longer than my 25-year plumbing and heating career. Connecting with people who make, design and distribute the products was a special experience of which I’m thankful to have taken part.”

  • Matt Fleming @ allstarplumbinginc:

“At the end of the day, it was great to get to hang out with all my plumbing peers from across the country. I definitely value the friendships I’ve made through social media, and I always look for to an opportunity to hang with everyone.”

  • Evan Berns @re.plumb

“The trip was a great opportunity to connect with some of the plumbing and heating industries leading professionals. Overall, it was a great event for Watts to get more involved with the online community and develop their social media presence.”

  • Travis Abaire @t.a.p.plumbingandheating

“It was really a great and educational experience, and I’m thrilled I was asked to be a part of it.”

  • Paige Knowles @plumber_paige

“I learned a lot about their environment and training opportunities. Seeing how backflow preventers were made, and being able to make one, was awesome!”

Yes! (If the boiler does it for you) Of all the commodities available to us, time is the most precious. As humans have done for eons, we all trade in the commodity of time. Successful contractors regularly step back to assess whether they are getting the most out of the hours they’ve bartered. This is Read more

Yes! (If the boiler does it for you)

Of all the commodities available to us, time is the most precious. As humans have done for eons, we all trade in the commodity of time. Successful contractors regularly step back to assess whether they are getting the most out of the hours they’ve bartered.

This is where the team at U.S. Boiler Company was determined to add value with the high efficiency Alta boiler. Innovation at U.S. Boiler goes beyond durability and performance to saving your most precious resource: a skilled tradesperson’s time.

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Gas analyzers should always make their way to the jobsite.

What are the most time-consuming and painful steps of installing or servicing a boiler?  The Alta boiler addresses several steps near the top of your list, but it doesn’t just make them easier. You can skip them. Let’s start with combustion setup.

First, we can all agree that combustion setup takes time, and that improper setup can lead to big problems. What are the biggest challenges with combustion set up?

Ambient Temperature

If you have a passion for all things measured in horsepower, you know that your car, boat, motorcycle, etc. runs best on cool fall nights. This is because the cooler air is denser. That is, it contains more oxygen per cubic foot.  The more oxygen in the cylinder, the more power generated.

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Contractor conducts setup of the Alta boiler by U.S. Boiler using the USB-Connect phone app.

With boilers, we face a similar dynamic. Most of us perform preventative maintenance during the summer months. At this time of year, air temps can range from 50°F to 100°F or more, depending on your location.

Once winter rolls around and the outdoor temps drop, those combustion targets we worked so hard to achieve go right out the window. The dense air will skew your combustion to the leaner side of the spectrum (not enough fuel for the oxygen present) because your calibration was conducted when the ambient temperature was higher.

The problem gets worse if the combustion check was skipped altogether. If the boiler is already too lean, you might be required to pay a free visit to the site during the colder months and encounter the homeowner sporting what is colloquially known in the industry as “lemon face” due to a no heat call.

Well … It’s Complicated

Technicians face the daunting task of working on a wide variety of equipment and trying to keep pace with industry advancements. When setting the combustion on most high efficiency boilers, proper setup requires tuning at both high and low fire. This means knowing which screw to adjust, how to lock the boiler in high and low fire, and hoping the system has enough capacity to dissipate the heat generated during testing to keep the boiler running. That’s a lot to expect of a seasoned tech, much less some of the newer faces joining our industry.

What Analyzer?

Like fishing, combustion testing is frequently accompanied by “far away eyes and bold-faced lies.” I’m constantly amazed by the number of technicians who share the following comments with such a level of innocence, sincerity and/or ignorance that I’m not always sure how to respond.

  • “We don’t have an analyzer. Never have! Boss says we don’t need one.”
  • “We don’t have an analyzer. Boss keeps it in the office…”
  • “We have an analyzer, but the last time it was calibrated was during the Nixon administration…”
  • “We have an analyzer, but it doesn’t work. Ever since we left it in the truck last winter the numbers are all wonky.”
  • “We have an analyzer, but I’m not trained on it.”

These are just a small sample of the excuses I’ve heard. There are many, many more, some of which deserve an A+ for creativity. Long story short, there’s cause for concern on whether the boiler was set up correctly, if at all. Which brings us to the Alta.

Alta Does It for You

The gas train in the Alta boiler utilizes an adaptive combustion system. Unlike a simple pneumatic gas train, gas adaptive technology uses the flame signal to constantly tune combustion. What does this mean to homeowners, contractors, and technicians?

Everyone is familiar with the K.I.S.S. concept. We use it in a slightly different manner for the Alta. Keep It Sweet and Simple!

Sweet—Alta’s adaptive system constantly tunes burner combustion, keeping the boiler consistently in the sweet spot, maintaining the cleanest heat exchanger possible while achieving optimal efficiency.

Simple—Because the Alta adaptive combustion system uses basic components and a time-tested method of monitoring, the Alta solution is elegant and ingenious, without being complex. No more worries about changing combustion air temperatures or watching over techs as they adjust combustion.

Alta does the heavy lifting for you by tuning itself to site conditions. The boiler runs its own combustion setup, so you don’t have to.

Technology should not replace knowledge of hydronic systems, but it should make your life easier. You should own and be competent in the use of a combustion analyzer so you can be sure there are no installer-induced failures like reversed low profile termination fittings (it’s happened) or wads of insulation that inadvertently get lodged in the combustion air piping (yep, this happened too!), or cross contamination at the vent termination (the list goes on).

Adaptive combustion delivers faster installations and fewer callbacks on combustion issues. That’s how you do more with the time you have. So go ahead, skip combustion setup with Alta.

Tom Secondino is a Technical Sales Support Specialist for U.S. Boiler Company, a manufacturer of residential and commercial heating products, including condensing, non-condensing and electric boilers.  For more information on the Alta boiler, visit our Alta Product Page

According to Forbes, the occupancy rate among US multi-family housing units rose to 96.9 percent in mid-2021, and the trend has continued post-pandemic. With real-estate prices increasing sharply and rent costs reaching all-time highs, there’s more incentive than ever to renovate, update and repurpose commercial and light commercial facilities, whether properties include multi-tenant housing, mixed Read more

According to Forbes, the occupancy rate among US multi-family housing units rose to 96.9 percent in mid-2021, and the trend has continued post-pandemic.

With real-estate prices increasing sharply and rent costs reaching all-time highs, there’s more incentive than ever to renovate, update and repurpose commercial and light commercial facilities, whether properties include multi-tenant housing, mixed office space, retail locations, etc.

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Brandon Content, at Plumbing Systems Inc., establishes a connection between several boilers and the tekmar control system that serves the large vacation home.

Compared to new construction, however, this leaves property owners, managers and mechanical contractors at a disadvantage: older but serviceable mechanical equipment can be difficult to integrate with a smart and connected control platform.

This may be especially true in northern climates, where hydronic systems have been the default source of space heat due to boiler efficiency, comfort, longevity and the ability to provide ample domestic hot water.

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Staging and remotely monitoring boiler plants without a BAS installed has become easier than ever with next-generation control modules.

Older boiler plants generally lack connectivity in the 50,000-square-foot and under market, where installing a building automation system (BAS) may not be worth the expense.

James Dice, PE, CEM, CMVP, founder of Nexus Labs, recently wrote a white paper titled “The Untapped 87%: Simplifying Controls Technology for Small Buildings.”  In it, the author explains that a 20,500 square foot building was retrofitted with a BAS by the United States Department of Energy’s Pacific Northwest Laboratory (PNNL) in 2010.  Within the first two years, this lead to a 22% energy savings, 25% return on investment and a “dramatic decline” in occupant comfort complaints.

The white paper goes on to explain that buildings smaller than 50,000 square feet represent 94% of commercial buildings in the US, 44% of electricity use, and 44% of total energy use.  Yet, only 13% of these buildings are equipped with a BAS.

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High-end vacation homes benefit from remote boiler system access, as well as most commercial systems.

The reason? BAS systems are either too complex or not cost effective enough for the average building owner.  BAS frequently cost $50k to $100k, which exceeds the fiscal budgets of many building owners. In addition, they require an expensive annual service plan.

Because of this, there is massive opportunity to reduce energy consumption and simplify maintenance with the use of new, connected HVAC system controls without installing a BAS.

Aging boiler plants

Many commercial boiler plants feature multiple boilers for staged input or redundancy.  Over the years, as various boilers were replaced, it’s not uncommon to have multiple different boiler models serving the same system.

For example, a system that was originally served by three conventional boilers of the same model might have been retrofitted with a single condensing boiler to replace two of the originals, while the third existing boiler remained in place for supplemental heat on design days.

In new construction applications or in systems where every boiler in the system is replaced, the boiler manufacturer’s onboard cascading controls are often used for lead-lag cycling of the units, though establishing remote access can still be a frustration.

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Three oil-fired boilers now serve a hydro-air system at a recreation building, using smart boiler controls to control all three units and provide remote access.

Fleet management is a major problem for facility managers. The heating system equipment is usually different in every building. This is due to the buildings being built and updated at different times, and buildings being acquired and sold by the management company.

So facility managers, property owners and mechanical contractors involved with light commercial systems too small to warrant the installation of a BAS are left asking how to control and remotely monitor their systems.  If multiple properties are involved, the challenge is multiplied.

Evolving needs

“We’ve been building multi-stage boiler controls for over 30 years,” said Jay Vath, life cycle engineer at tekmar Control Systems.  “There are a number of other control manufacturers with similar products, and for everyone in this market sector, the initial goal was to provide outdoor temperature reset for boilers that didn’t offer it.”

The demand for features in a boiler control package evolved along with the boilers themselves, along with the need for greater efficiency and control.  Boiler manufacturers began offering outdoor reset and onboard staging across multiple, identical units.  So the focus shifted to remote access, existing boiler plants, and the installation of hybrid condensing and non-condensing boilers plants.

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Firing a multi-boiler system

Control manufacturers introduced modules that offered some degree of remote monitoring capability for boiler plants, but one large issue remained: Many existing boiler plants included disparate models, often with decades separating them.  There was no way to aggregate different brands and models onto a single, web-enabled control platform short of installing a BAS.

Long-sought solution

The primary drawbacks to installing a BAS solely for boiler plant control in a facility that otherwise doesn’t need it are the initial and maintenance cost, but equally important is the level of responsiveness on the part of the controls contractor.  A BAS system creates an additional hurdle between the system and the service contractor.  If an alert is generated by the boiler plant, the controls contractor – who may or may not be responsive in a reasonable amount of time – notifies the service contractor.

Eliminating the controls contractor and creating a direct conduit from the boiler plant to the service contractor reduces expense and expedites the service response.

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A service tech uses the boiler control to check system operation.

“This is a key consideration for any connected boiler control,” said Vath.  “It puts power in the hands of the service contractor, while providing remote monitoring capability for systems that may feature a number of different boiler makes models.”

Tekmar’s Smart Boiler Control 294 is an internet connected control that can be accessed via any web-enabled device for remote boiler plant monitoring and control.  A boiler wizard provides integration with thousands of boiler models, and various levels of control and permission can be set for specific individuals, such as the service contractor, a facility manager and the building owner.

Compound savings

“Installing a smart and connected boiler plant control system provides real potential to save money on energy and maintenance,” said Vath.  “Compared to a fixed operating setpoint system, outdoor reset alone can save upwards of 30 percent in fuel expenses.”

But there are many other savings advantages, some not as easy to quantify.  Automatic boiler and pump shutoff reduces energy use when the system isn’t needed.  Short-cycling is reduced or eliminated.  Rotating boilers balances runtime hours, providing maintenance and longevity advantages.  Staging boilers correctly helps accurately match the heating input to the load.  Conventional and condensing boilers in the same plant can be grouped together and staged independently, keeping the least efficient appliance offline until needed.  Some savings though, take place outside the mechanical room.

tekmar, tekmar controls, BAS, boilers, boiler controls, heating and cooling, HVAC, plumbing, Hydronics, trades“With the notifications and insight that web-enabled boiler controls provide, the service technician knows what’s needed in the event of an alert, which they receive via email, text or push notification,” said Vath.  “For example, a pressure input could indicate that the expansion tank’s diaphragm is flooded, so the technician would know in advance to put a replacement in the truck.  With remote monitoring, dispatching occurs quickly.  Alternatively, if the control generates an alert on an issue that can wait until the next scheduled service interval, an unnecessary trip is eliminated.  This kind of information reduces unnecessary expense and allows service professionals to be proactive.  The Watts OnSite app provides notifications when boilers and pumps are due for servicing based on run time hours. This allows for the creation of scheduled maintenance plans.”

Using a flexible boiler plant control also offers cost saving options in the event of a retrofit.  If the ability to connect an old boiler to a new control system is the only factor prohibiting a facility from leaving existing capacity online while retrofitting a portion of the mechanical system, that’s no longer a concern.  New boilers can be paired with old boilers for backup heat, ultimately reducing the amount of new firing capacity needed.

Forward-backward compatibility

“For systems that already include tekmar boiler controls, updating the system with the 294 is simple,” said Vath.  “All the equipment applications we’ve had in the past are covered by the 294.”

Similarly, the 294 can be quickly updated as new apps or other improvements are introduced.  Updates and new features are sent to existing units as they’re developed.  This is a big advantage for code compliance.

“In the future, if certain codes are accepted that require specific monitoring parameters, the 294 is designed to be updated to provide reporting as required.”

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New hydronic system control packages are changing the way large residential and light commercial boiler plants are monitored and maintained.

This flexibility allows the owner to remain current, not just to become current now.   It’s a matter of being proactive, not reactive.

For example, 30 U.S. municipalities across the US are currently phasing in higher standards for commercial real estate emission reductions and energy consumption.  A long-known problem is that systems become less efficient over time due to poor maintenance.  Remote monitoring is a key method to keep the boiler system operating at the designed efficiency.

Customized control

Web-enabled boiler controls offer a “BAS Lite” solution.    With that comes substantial customization.

“The fact that dissimilar boiler technology is being controlled by a single system, tailored to the needs of an individual customer and property means that the control platform has to be extremely versatile,” said Vath.  “For that reason, the 294 can be configured for many combinations.”

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Staging and remotely monitoring boiler plants without a BAS installed has become easier than ever with next-generation control modules.

For example, a fixed “lead” boiler can be established, in the event that a draft is needed for one of the boilers in the system.  A fixed “last” can also be established in the event that a conventional boiler is used only under design conditions, allowing condensing units to fire first.

Control can be established for firing rates or water temperatures, and the system can switch between the two depending on the call for heat.  A DHW call may create a water temperature setpoint while a call for space heat may dictate boiler firing rate, and so on.

Security and ownership

Much of the remote access in buildings from the past 20 or 30 years was closed-loop, like key card room access, fire alarms, auto-dialers, etc.  To provide full-featured remote access to a variety of team members, an internet connection is needed for a cloud-based platform.

“Fundamentally, where we’ve changed gears from what was done in the past is connectivity,” said Vath.  “Once the 294 is connected via Wi-Fi or Ethernet, we use the Watts Onsite app or browser interface to remotely access the device with the ability to adjust every setting in the control.  This has a great deal of value for property management groups that have a fleet of buildings, seeking control consistency across properties and boiler plants.”

Security is built into the control and into the Microsoft Azure platform that it operates on.  Access is end-to-end encrypted, just like a banking app.  Login information is specific to each individual on the team and does not need to be shared among members.  The physical control also includes a passcode to prevent unauthorized access.

The program and information resident on the physical controller is a digital twin of the control on the remote device.  The virtual device can be modified in real-time, immediately updating the physical device.  This reduces trips to the property and allows every member of the team to access the system.  Team members who have access to the digital twin can be added and removed, and different levels of access can be established for each.

The new control offers as many advantages to the owner as it does to the service professional. Ownership can be transferred in the event of property sale.  Transfer of responsibility is quick and simple, if the service contract changes hands.

The property owner can also monitor and review the responsiveness of the contractor.  An acknowledgement is logged when the service professional reviews the alarm.  This allows the owner to see if they’re receiving the service they’re paying for.

Ultimate flexibility

Creating remote access for existing light commercial boiler plants requires a great deal of flexibility.  Varying loads, miss-matched boiler models and different building codes to conform to all require a control package to be extremely flexible.  Looking ahead, the potential addition of air-to-water heat pumps is something that a modern boiler plant control system has to be able to facilitate.

“The only constant is change,” said Vath.  “Building owners change, technology changes, service contracts change, codes change.  A modern boiler control package must adapt to these transitions.”

This piece was contributed by Eric Balt, technical sales manager for tekmar Control Systems and Mercedeh Fallahkhair, senior product manager for tekmar Control Systems

References:

Dice, J. “The Untapped 87%: Simplifying Controls Technology for Small Buildings”, Accessed June 2023

Cole, R. (2021, November 8). These are the Multifamily Trends Experts Are Predicting for 2022. Forbes.https://www.forbes.com/sites/reginacole/2021/11/08/multifamily-trends-in-2022/?sh=523a0e4b82bb Accessed June 2023

Sadovi, M. W. (2022, November 29). Five US cities target building energy use, emissions with fines. CFO Dive. https://www.cfodive.com/news/five-us-cities-target-building-energy-use-emissions-fines/637538/, Accessed June 2023

A Carlson-Holohan Industry Award of Excellence honoree, Bob “Hot Rod” Rohr travels across the country as a trainer for Caleffi North America, sharing his 40+ years’ of experience as a plumbing, radiant heat and renewable energy contractor, all while bringing his rubber-to-the-road experiences to life. Be honest, do what you say you will do.  It’s that simple Read more

A Carlson-Holohan Industry Award of Excellence honoree, Bob “Hot Rod” Rohr travels across the country as a trainer for Caleffi North America, sharing his 40+ years’ of experience as a plumbing, radiant heat and renewable energy contractor, all while bringing his rubber-to-the-road experiences to life.

Be honest, do what you say you will do.  It’s that simple, really.

If you bill your training as a technical event or class, make it that. Certainly, everyone of your attendees has an opinion, and that is a good thing. So at class end they get to decide if it checked the boxes they brought along to have filled. For example, a boiler piping presentation needs to have schematics of piping. I’d take it further and make the drawings as generic as possible.

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Fortunately I work for a manufacturer that publishes a very generic, non-biased trade journal. This makes for some excellent content for the classes.

But also be realistic in your expectations; not everyone in the room will be at the same level, and have the exact same expectations. Promote the event as basic, intermediate or advanced to help clear up the  content. A trainer should, poll the room right off to get a feel of the experience level of the class. Ask occasionally if the info is meeting the needs or expectations. A trainer needs to be prepared to shift gears

Keep additional PPTs ready to go on your desktop if you need to raise or lower the content level, or bounce around to assure everyone gets something from their time commitment.

Know also that generous giveaways and CEU offerings will get some attendees that are there for the “goods” more so then the content. It’s easy to spot folks like that. They spend a lot of time looking at their phone.

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Someone is paying the trainer to get to the event and spend a few nights on the road. Expect the sponsor to have a product table, or some handouts that are brand specific. A few questions on a form or link to QR code to get feedback is helpful for trainers.

Timely topics help fill a room. Clever course names help people click on the training promos.

Like any trade, time on the job helps a trainer learn what works and what flops, so be prepared to change up your presentations or presentation style occasionally. A Toastmasters class can sharpen your presentation skills. Speak loud and clearly. Move around the room.

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Watch big name, professionally-trained  presenters. See how they move and observe the techniques they use to keep the room’s attention. Who is your favorite actor and why?

Got any tips or suggestions? Pass them along.

Hunt Valley, Md. — NH Yates recently announced that Jim Schnorr has joined the Yates Executive Team as Vice President of Business Development. He will be engaged with each of the Yates companies: NH Yates & Co., Inc.; Hydronic Modules LLC; Yates LLC; and Yates Global LLC. N.H. Yates & Co. is both a manufacturer’s representative Read more

Jim Schnorr, NH Yates, hydronics, trades, manufacturers rep, N.H. Yates & Co.Hunt Valley, Md. — NH Yates recently announced that Jim Schnorr has joined the Yates Executive Team as Vice President of Business Development. He will be engaged with each of the Yates companies: NH Yates & Co., Inc.; Hydronic Modules LLC; Yates LLC; and Yates Global LLC.

N.H. Yates & Co. is both a manufacturer’s representative of HVAC, plumbing and hydronic-related products, delivering solutions for clients in the Eastern United States including New Jersey, Pennsylvania, Delaware, Maryland, Washington D.C., Virginia, and North and South Carolina.

Over the course of Schnorr’s 30-year career at Burnham Holdings, he has held positions in both the wholesale channel and engineered product offerings in the residential, commercial, and industrial segments of the HVAC industry. He has led national and local sales teams of manufacturers reps and direct sales employees for Burnham Corporation, Burnham Hydronics, Burnham Commercial, Bryan Steam, and Thermal Solutions.

According to Jon Thomas, CPMR and President of NH Yates, Schnorr’s additional experience in manufacturing and profit and loss management will also provide immense value to his new team. “Collectively, all these experiences along with his many years of engagement with NH Yates as the Thermal Solutions, Bryan Steam & Burnham Commercial representative, make him an ideal addition to our company and a valuable asset for our manufacturer partners starting on day one” he added.