Industry News

Navien’s commitment to health and safety is at the heart of everything we do. As a provider of plumbing and heating services that are necessary to maintaining the safety, sanitation and essential operation of residences, we are closely following guidelines from our local, national and world health organizations. Navien’s guiding principles during this COVID-19 storm Read more

Navien’s commitment to health and safety is at the heart of everything we do. As a provider of plumbing and heating services that are necessary to maintaining the safety, sanitation and essential operation of residences, we are closely following guidelines from our local, national and world health organizations.

Navien’s guiding principles during this COVID-19 storm are as follows:

  • To keep employees safe
  • To continue to serve customers with the highest standards
  • To do our part to slow community spread of the virus, so that the most vulnerable people are able to get the care they need

As Navien monitors the ongoing COVID-19 situation, we want to assure you that our response plans are in place so that we may continue to offer uninterrupted service, technical support and shipping.

To ensure the safety of our employees, Navien has enacted a work from home strategy for all departments except for shipping.

Navien’s remote strategy has slightly modified our normal Tech Support call queue process.  When contacting Technical Support, your call will be automatically placed in a hold queue until the next available agent can assist you.  During the hold period, you will hear background music and/or ringing while your call is being connected.  Hold times may be slightly longer than normal while waiting to be connected, but please remain on the line and your call will be answered by one of our support agents.  Agents will remain available during our normal support hours, 7 days a week.

This is a rapidly evolving situation and our responses will continue to evolve along with it. Together we will get through these challenges.

Thank you.

Scott Lee

CEO

Washington, D.C. — IAPMO CEO GP Russ Chaney has sent a letter to the White House and leaders in both houses of Congress outlining clear necessities on behalf of the plumbing industry that should be part of any legislation passed to address economic hardships caused by the COVID-19 global pandemic. A copy of the letter may Read more

Washington, D.C. — IAPMO CEO GP Russ Chaney has sent a letter to the White House and leaders in both houses of Congress outlining clear necessities on behalf of the plumbing industry that should be part of any legislation passed to address economic hardships caused by the COVID-19 global pandemic.

A copy of the letter may be read at: https://www.iapmo.org/media/23554/iapmo_letter_to_congress_covid19_03-23-2020.pdf

“The plumbing industry is at the heart of America’s response — ensuring that hundreds of millions of Americans have access to the water and sanitation critical to stopping the spread of this disease,” Chaney writes. “To minimize the number of businesses closed and workers unemployed in our industry, and support those on the front lines who are securing access to safe, clean water and proper sanitation for all Americans, the response from Washington needs to be coordinated, massive, and focused on ensuring that all employers in our sector have the resources necessary to ride out the pandemic.”

Among the measures Chaney recommends are:

  • Expand the allowable uses for 7(a) loans to permit payroll support, including paid sick leave, supply chain disruptions, employee salaries, mortgage payments and other debt obligations to provide immediate access to capital for small businesses.
  • Suspend the filing of business returns and the payment of all business taxes to the federal government for the duration of the pandemic. These suspended taxes should include taxes owed for the 2019 tax year, estimated payments for 2020, and all payroll tax obligations. The suspension should be broad and apply to all businesses. When the pandemic is over, the repayment of any deferred taxes should be spread out over time.
  • Treat the broader construction industry and the work it performs as vital and essential to the critical industries that must remain in operation to respond to this pandemic and crises to come. On March 19, DHS issued guidance listing 16 critical infrastructure industries whose workforces should maintain their normal work schedules. Though construction was not explicitly listed, it is crucial to the operation of all 16 industries. In the absence of clear federal guidance, many states and localities have taken a wide variety of unreasonable approaches to addressing the ongoing operation of our industry.
  • Ensure home water and energy service continuity. Congress should require that states and utilities receiving funds through stimulus legislation adopt or maintain in force policies to prevent the shutoff of electricity, home heating and cooling, and drinking and wastewater services to residential customers during the COVID-19 public health emergency.
  • Provide drinking water and wastewater assistance to low-income households. COVID-19 related legislation should include financial assistance to low income and other adversely affected consumers to assist with payments for drinking water and wastewater expenses by authorizing $1.5 billion for grants to states, territories and Indian Tribes.

Last week, the White House and the Department of Homeland Security identified plumbing industry professionals as indispensable in its Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Resilience in COVID-19 Response.

For more information on IAPMO and its proactive initiatives in response to the COVID-19 global pandemic, direct your web browser to www.iapmo.org.

Lindon, Utah —Aquatherm, the industry leader in polypropylene piping systems, has released an informative new video that provides an overview of polypropylene pipe applications and benefits, as well as the company’s expertise and capabilities. The “Leading the Way in Polypropylene Piping” video includes information about the advantages of polypropylene pipe over steel pipe for commercial Read more

Lindon, UtahAquatherm, the industry leader in polypropylene piping systems, has released an informative new video that provides an overview of polypropylene pipe applications and benefits, as well as the company’s expertise and capabilities.

The “Leading the Way in Polypropylene Piping” video includes information about the advantages of polypropylene pipe over steel pipe for commercial heating and cooling systems, industrial piping, and domestic water systems. The video explains how polypropylene repels water and will never scale or corrode the way metal pipe does, thus ensuring the quality and integrity of mechanical systems and potable water systems.

The video also explains the heat fusion process that joins polypropylene pipe and fittings, and how heat fusion creates a connection that’s as strong or stronger than an as-manufactured section of pipe—with no leak paths.

Also covered are Aquatherm’s Fabrication Services and Scan-to-Fab, both of which can help simplify and compress the timeline of complex projects as well as provide labor savings.

Arlington, Va. — The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) filed a petition with the U.S. Court of Appeals for the Fourth Circuit challenging the validity of a Department of Energy (DOE) regulation on Commercial Packaged Boilers. “AHRI is asking that the Court review the rule because of our belief that the Department overstepped its statutory Read more

Arlington, Va. — The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) filed a petition with the U.S. Court of Appeals for the Fourth Circuit challenging the validity of a Department of Energy (DOE) regulation on Commercial Packaged Boilers. “AHRI is asking that the Court review the rule because of our belief that the Department overstepped its statutory authority by issuing a rule that will impose an undue and significant burden on boiler manufacturers and consumers,” said AHRI President & CEO Stephen Yurek. Of primary concern to AHRI is that because it ignored legally required procedures, DOE adopted a rule that does not save a significant amount of energy and is not cost-effective.

“The Department ignored a statutory requirement that it establish clear and convincing evidence that the rule results in significant energy savings that outweigh the costs imposed. Congress mandated specific protections for rules on commercial equipment, but in this case, DOE wrongly decided that those rules don’t apply,” said AHRI General Counsel Caroline Davidson-Hood. “We are therefore filing suit to hold the Department accountable and ensure that future rulemakings adhere to statutory requirements,” she added.

Irvine, Calif. — Navien, Inc., the leader in condensing technology, will establish its first U.S. manufacturing and assembly operation in James City County, Va. The 300,000-sq.-ft. facility will be used as a distribution center for the first two years and begin the transition process & preparation into manufacturing operation in 2022 with the first stage of manufacturing Read more

Irvine, Calif. — Navien, Inc., the leader in condensing technology, will establish its first U.S. manufacturing and assembly operation in James City County, Va. The 300,000-sq.-ft. facility will be used as a distribution center for the first two years and begin the transition process & preparation into manufacturing operation in 2022 with the first stage of manufacturing expected to begin in 2023.

Navien manufacturing facility, James City Va., Navien, condensing tankless water heaters, Navien boilers, hydronics, plumbing

“Navien’s decision to locate its first U.S. manufacturing operation in James City County demonstrates the competitive advantage that Virginia offers to international companies looking to expand into new markets,” said Virginia Governor, Ralph Northam. “This project is an important win for the Greater Williamsburg region and our Commonwealth, as Navien will bring a key facility back into productive use, create 180 high-quality jobs, and utilize the nearby Port of Virginia as its gateway to the world.”

Contingent upon regulatory permits and approvals, Navien’s current plans are to expand the existing facility starting in 2023, which will triple the footprint to nearly 900,000 sq. ft. by 2026.

“The close proximity of this property to the Port of Virginia and the flexibility to expand and allow for Navien’s continued investment over time helped us make this decision,” said Navien CEO Sangkyu Lee. “Establishing an East Coast facility will support Navien’s growth and allow for faster delivery to primary eastern markets while balancing current shipments coming into California. We look forward to working with the Virginia Talent Accelerator Program as we grow this facility and its importance to Navien’s overall leadership position in North America.”

Distribution of Navien products from the new Virginia facility is slated to begin in April 2020.