Industry News

Watts is helping bring heat to a Nebraska veteran’s tiny house—soon enabling him to live in a heated home for the first time in years. The project in Hubbard, Nebraska, is a partnership between “Project Veteran Tiny Home” in Hubbard, Nebraska, and Support Siouxland Soldiers in Sioux City, Iowa. Recently, the “Tiny Home” project lead Read more

Watts, philanthropy, SunTouch WarmWire heating cable, Command Thermostat, plumbing, heating, HVAC, radiant heating

Navy veteran Rick Lewis outside his new home.

Watts is helping bring heat to a Nebraska veteran’s tiny house—soon enabling him to live in a heated home for the first time in years.

The project in Hubbard, Nebraska, is a partnership between “Project Veteran Tiny Home” in Hubbard, Nebraska, and Support Siouxland Soldiers in Sioux City, Iowa. Recently, the “Tiny Home” project lead contacted Watts, who, in turn, donated 500 square feet of its SunTouch WarmWire heating cable, Command Thermostat, plus related supplies.

Watts, philanthropy, SunTouch WarmWire heating cable, Command Thermostat, plumbing, heating, HVAC, radiant heatingThe home is one of a growing number of “tiny homes” in the U.S., which meet a variety of low-cost housing needs. When finished, the veteran’s 500 square foot home will include a bedroom/living room, full kitchen, a bathroom, and will enable him to leave the camper where he lived previously.

“We finally got everything installed and it’s warm!  I cannot thank you enough for everything,” said Heather Millard, the project lead, who approached Watts after living for years in a home with a Watts heating system. “Rick (our veteran) was so impressed!”   For more information about SunTouch heating systems, go to SunTouch.com.

Lancaster, Pa.-based U.S. Boiler Company recently launched its new online training program, called U.S.B-U (U.S. Boiler University). U.S.B-U was developed to provide an archive of readily accessible information to help heating professionals perform service and installations quickly, and with a high degree of confidence. This new training platform delivers educational content in video and blog Read more

Lancaster, Pa.-based U.S. Boiler Company recently launched its new online training program, called U.S.B-U (U.S. Boiler University).

U.S.B-U was developed to provide an archive of readily accessible information to help heating professionals perform service and installations quickly, and with a high degree of confidence. This new training platform delivers educational content in video and blog format. Live online training seminars are also offered.

U.S. Boiler Company, U.S. Boiler University, U.S.B-U, boilers, hydronics, water heating, boilers

The training material is developed U.S. Boiler Company’s technical sales and support staff. The first course, Installing High Efficiency Boilers, was released April 6, 2020, followed by sessions for venting high efficiency boilers and primary/secondary piping.

By breaking the training material into 10 to 15-minute online modules, U.S.B-U provides the content in a digestible, convenient format. Anyone who installs and services boilers will find the information highly informative, regardless of the boiler brand they install.

U.S.B-U was created to provide more training opportunities to professionals in a rapidly changing industry, and as a valuable resource for the coming heating season, when HVAC professionals may be in higher demand than ever before.  U.S. Boiler Company feels that the relatively mild 2019-2020 winter, coupled with the current global pandemic, will create a “perfect storm” of installations and service calls in 2020-2021. Contractors who are able to quickly and efficiently perform these services will be well positioned to meet the need.

To learn more or receive updates on U.S. Boiler Company’s training offerings, visit https://www.usboiler.net/u-s-boiler-university.html

Broomfield, Colo. — Viega LLC is launching a new rewards program that will allow contractors to earn free Viega products and tools. Viega Rewards launched in early April. It’s open to small- to medium-sized contractors who use Viega products. Qualified participants will be awarded points according to annual spending tiers: Bronze (up to $10,000), Silver Read more

Broomfield, Colo. — Viega LLC is launching a new rewards program that will allow contractors to earn free Viega products and tools.

Viega Rewards launched in early April. It’s open to small- to medium-sized contractors who use Viega products. Qualified participants will be awarded points according to annual spending tiers: Bronze (up to $10,000), Silver ($10,000 to $20,000) and Gold ($20,000 and up). Rewards include free fittings, tubing, press tools, swag and training at Viega’s seminar centers.

“Viega customers are passionate about the products and extremely loyal,” said Molly Morrow, Channel Marketing Manager. “We want to reward them for the loyalty that has made Viega the industry leader in pipe fitting installation technology and we thought giving them the products they already use and enjoy would be the best way to do it.”

Viega Rewards, Viega contractor rewards program, Viega, PVF, pipes, fittings, plumbing, mechanical contracting, contractorsThe program is simple. Contractors enroll at ViegaRewards.us. When they make qualified purchases of Viega products, they upload the invoices on the claims page of the rewards website or the Viega Rewards app. Invoices are reviewed and points are paid out weekly.

When they’ve earned enough points to qualify for anything from sweatshirts to press tools, they can search the online catalog on the same site and choose their reward, which will be shipped to them. Points do not expire. Members also will receive special promotions. Enroll by Dec. 31, 2020, to earn 1,000 bonus points.

Wholesalers and distributors are not eligible for Viega Rewards. To learn more about the program, visit the About page on ViegaRewards.us. The site is administered by Incentive Solutions, an Atlanta firm.

Navien’s commitment to health and safety is at the heart of everything we do. As a provider of plumbing and heating services that are necessary to maintaining the safety, sanitation and essential operation of residences, we are closely following guidelines from our local, national and world health organizations. Navien’s guiding principles during this COVID-19 storm Read more

Navien’s commitment to health and safety is at the heart of everything we do. As a provider of plumbing and heating services that are necessary to maintaining the safety, sanitation and essential operation of residences, we are closely following guidelines from our local, national and world health organizations.

Navien’s guiding principles during this COVID-19 storm are as follows:

  • To keep employees safe
  • To continue to serve customers with the highest standards
  • To do our part to slow community spread of the virus, so that the most vulnerable people are able to get the care they need

As Navien monitors the ongoing COVID-19 situation, we want to assure you that our response plans are in place so that we may continue to offer uninterrupted service, technical support and shipping.

To ensure the safety of our employees, Navien has enacted a work from home strategy for all departments except for shipping.

Navien’s remote strategy has slightly modified our normal Tech Support call queue process.  When contacting Technical Support, your call will be automatically placed in a hold queue until the next available agent can assist you.  During the hold period, you will hear background music and/or ringing while your call is being connected.  Hold times may be slightly longer than normal while waiting to be connected, but please remain on the line and your call will be answered by one of our support agents.  Agents will remain available during our normal support hours, 7 days a week.

This is a rapidly evolving situation and our responses will continue to evolve along with it. Together we will get through these challenges.

Thank you.

Scott Lee

CEO

Washington, D.C. — IAPMO CEO GP Russ Chaney has sent a letter to the White House and leaders in both houses of Congress outlining clear necessities on behalf of the plumbing industry that should be part of any legislation passed to address economic hardships caused by the COVID-19 global pandemic. A copy of the letter may Read more

Washington, D.C. — IAPMO CEO GP Russ Chaney has sent a letter to the White House and leaders in both houses of Congress outlining clear necessities on behalf of the plumbing industry that should be part of any legislation passed to address economic hardships caused by the COVID-19 global pandemic.

A copy of the letter may be read at: https://www.iapmo.org/media/23554/iapmo_letter_to_congress_covid19_03-23-2020.pdf

“The plumbing industry is at the heart of America’s response — ensuring that hundreds of millions of Americans have access to the water and sanitation critical to stopping the spread of this disease,” Chaney writes. “To minimize the number of businesses closed and workers unemployed in our industry, and support those on the front lines who are securing access to safe, clean water and proper sanitation for all Americans, the response from Washington needs to be coordinated, massive, and focused on ensuring that all employers in our sector have the resources necessary to ride out the pandemic.”

Among the measures Chaney recommends are:

  • Expand the allowable uses for 7(a) loans to permit payroll support, including paid sick leave, supply chain disruptions, employee salaries, mortgage payments and other debt obligations to provide immediate access to capital for small businesses.
  • Suspend the filing of business returns and the payment of all business taxes to the federal government for the duration of the pandemic. These suspended taxes should include taxes owed for the 2019 tax year, estimated payments for 2020, and all payroll tax obligations. The suspension should be broad and apply to all businesses. When the pandemic is over, the repayment of any deferred taxes should be spread out over time.
  • Treat the broader construction industry and the work it performs as vital and essential to the critical industries that must remain in operation to respond to this pandemic and crises to come. On March 19, DHS issued guidance listing 16 critical infrastructure industries whose workforces should maintain their normal work schedules. Though construction was not explicitly listed, it is crucial to the operation of all 16 industries. In the absence of clear federal guidance, many states and localities have taken a wide variety of unreasonable approaches to addressing the ongoing operation of our industry.
  • Ensure home water and energy service continuity. Congress should require that states and utilities receiving funds through stimulus legislation adopt or maintain in force policies to prevent the shutoff of electricity, home heating and cooling, and drinking and wastewater services to residential customers during the COVID-19 public health emergency.
  • Provide drinking water and wastewater assistance to low-income households. COVID-19 related legislation should include financial assistance to low income and other adversely affected consumers to assist with payments for drinking water and wastewater expenses by authorizing $1.5 billion for grants to states, territories and Indian Tribes.

Last week, the White House and the Department of Homeland Security identified plumbing industry professionals as indispensable in its Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Resilience in COVID-19 Response.

For more information on IAPMO and its proactive initiatives in response to the COVID-19 global pandemic, direct your web browser to www.iapmo.org.