People in the News

The leading provider of technician-first software for contractors announces the promotion of Enterprise Account Executive Austin Piazza and Account Executive Lindsey Fisher XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces two new sales promotions as the company continues to build opportunities and provide support for contractors and Read more

The leading provider of technician-first software for contractors announces the promotion of Enterprise Account Executive Austin Piazza and Account Executive Lindsey Fisher

XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces two new sales promotions as the company continues to build opportunities and provide support for contractors and field service business owners.

In their new roles, Enterprise Account Executive Austin Piazza and Account Executive Lindsey Fisher are responsible for developing and enhancing relationships and educating the industry about XOi’s unique capacity to help contractors solve the skilled trades gap and grow their business.

XOi, the leading provider of technician-first field service technology, has promoted Enterprise Account Executive Austin Piazza (left) and Account Executive Lindsey Fisher (right) to develop and enhance customer relationships and educate the industry about XOi’s unique capacity to help contractors solve the skilled trades gap and grow their business.

“At XOi, we’re shaping the future of field service,” said Aaron Salow, founder and CEO of XOi. “Our sales team is essential to our mission. They connect our technology with the contractors and technicians who are using it to transform the industry. Austin and Lindsey have proven their commitment and expertise, and we’re looking forward to seeing them continue to excel and drive results for XOi and our customers.”

Piazza, a University of Alabama graduate, joined XOi in 2019. He has more than a decade of management, technology and business development experience. As an enterprise-level account executive, Piazza is focused on connecting large businesses with XOi’s solutions.

“I’m passionate about helping clients discover the right software solutions for their specific needs,” Piazza said. “XOi has established itself as the right tool to empower technicians in the field so they can operate more efficiently and increase revenue.”

Fisher, who also graduated from the University of Alabama, joined XOi in 2020. She has extensive sales experience in SaaS and technology.

“I’m excited to take this next step with XOi,” Fisher said. “I truly believe XOi can deliver meaningful, measurable results for contractors by addressing the skilled trades labor shortage and making their companies more efficient.”

XOi users report, on average, a 20% reduction in the amount of time it takes to complete tasks, an additional $1.4 million in new replacement and preventive maintenance contract revenue, and a 40% reduction in second truck rolls.

For more information about XOi, visit https://xoi.io.

The Plumbing-Heating-Cooling Contractors — National Association’s (PHCC) Educational Foundation has named Joseph Sullivan to the organization’s Board of Governors. This distinguished group – composed of leading contractors, manufacturers, and other industry partners who are major donors to the Foundation – is responsible for guiding the development of industry education and training programs for contractors and Read more

Joseph Sullivan of J.J. Sullivan Plumbing in Woburn, Massachusetts has joined the PHCC Educational Foundation Board of Governors.

The Plumbing-Heating-Cooling Contractors — National Association’s (PHCC) Educational Foundation has named Joseph Sullivan to the organization’s Board of Governors. This distinguished group – composed of leading contractors, manufacturers, and other industry partners who are major donors to the Foundation – is responsible for guiding the development of industry education and training programs for contractors and their employees.

After graduating from Boston College with a degree in accounting, Joe Sullivan served on active duty and then in the Army Reserve for six years. He then started on a career in finance at a national public accounting firm. In 1968, Joe’s father convinced him to come work at the family business – J.J. Sullivan Plumbing. When his father passed away two years later, Joe found himself in charge of the family business at 28 years old.

To help get the knowledge he needed to be successful, Joe joined a local plumbing association – PHCC. In time, he took on leadership roles, including becoming president of the state association. He continued to be active and served as the PHCC of Massachusetts state treasurer for 20 years.

In 2001, Joe was asked about serving on the PHCC Educational Foundation’s Scholarship Committee – a role he took on without hesitation. For the next 22 years, Joe would spend his summers reviewing the application materials of thousands of apprentices and students looking to earn a scholarship award.

J.J. Sullivan Plumbing and Heating is thriving as the firm takes on commercial and institutional jobs, working in schools and labs in the Cambridge, Massachusetts area. Joe’s two sons, Patrick and Mike, are now helping to run the business as the third generation for the company. Joe’s wife Ann passed away in 2005, and he remarried in 2008 to Jacqueline Piret, a retired microbiology professor. He still shows up for work regularly, but makes his own hours as he likes.

When asked about why he is joining the Foundation Board of Governors, he simply stated “I value the organization and I want to support it, to be a part of something bigger that is helping the industry that had supported my family for all these years.”

“Joe is one of the Foundation’s great volunteers,” shared Foundation Chair Kevin Tindall. “His work on the Scholarship Committee for more than 20 years is a reason the Foundation has been able to help so many apprentices with their training expenses. We are happy to welcome him to our Foundation family.”

The PHCC Educational Foundation will formally recognize Joe and present him with his Board of Governors plaque and pin at the Foundation Donor Reception during PHCC CONNECT in Cleveland, Ohio on October 26th.

Caleffi North America is pleased to announce Kayla Redding as the new Regional Sales Manager for the Western United States.  Redding brings a combination of distinguished academic credentials and over seventeen years of experience in the manufacturing and construction industries.  Redding shares one of Caleffi’s most prominent values, demonstrating a deep commitment to Excellence in Read more

Caleffi North America is pleased to announce Kayla Redding as the new Regional Sales Manager for the Western United States.  Redding brings a combination of distinguished academic credentials and over seventeen years of experience in the manufacturing and construction industries. 

Redding shares one of Caleffi’s most prominent values, demonstrating a deep commitment to Excellence in Education. She holds a Bachelor of Science in Mechanical Engineering from York College of Pennsylvania and an MBA from Ashford University. Beyond her impressive professional background, Redding has completed the challenging IRONMAN competition not once but twice, underlining her dedication and perseverance.

“I am excited to join a world class, family-owned company that values quality, innovation, market support and education,” said Redding.  She reports to Roger Corrente, Vice President of Sales.

Caleffi North America looks forward to this new chapter and is eager to leverage Redding’s expertise, focusing her efforts in Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Utah and Washington.

Formerly Vice President, Wholesale, the eight-year Oatey veteran will now take on an enhanced leadership role, including responsibility for customer service and technical support Oatey Co., a leading manufacturer in the plumbing industry since 1916, has promoted Patrick Aquino to Senior Vice President, Wholesale. With nearly 20 years of experience in sales and business development Read more

Formerly Vice President, Wholesale, the eight-year Oatey veteran will now take on an enhanced leadership role, including responsibility for customer service and technical support

Oatey Co., a leading manufacturer in the plumbing industry since 1916, has promoted Patrick Aquino to Senior Vice President, Wholesale.

With nearly 20 years of experience in sales and business development, Aquino is a seasoned executive with deep knowledge of the plumbing industry. He joined Oatey nearly eight years ago as Northeast Regional Sales Manager and has since gained progressive responsibility as National Sales Manager; Director of Rough Plumbing and Commercial Sales; and most recently, Vice President, Wholesale. In his new position, Aquino will take on an enhanced leadership role, assuming responsibility for customer service and technical support in addition to U.S. wholesale and commercial sales.

“Patrick is a talented and experienced leader with a proven ability for driving sales, fostering customer relationships and developing successful teams,” said Neal Restivo, Chief Executive Officer at Oatey. “I am looking forward to his expanded leadership as we continue to grow our business and support our customers.”

Rinnai America Corporation, manufacturer of the number-one selling brand of tankless gas water heaters in North America, announced Daniel Zrubak has joined the organization as its General Manager, Rinnai Canada and will join the Executive Leadership Team for Rinnai America Corporation. Daniel’s wealth of experience in business management and customer service helps position Rinnai Canada for continued Read more

Rinnai America Corporation, manufacturer of the number-one selling brand of tankless gas water heaters in North America, announced Daniel Zrubak has joined the organization as its General Manager, Rinnai Canada and will join the Executive Leadership Team for Rinnai America Corporation. Daniel’s wealth of experience in business management and customer service helps position Rinnai Canada for continued growth and success in the heating and water heating industries.

“I am honored to join Rinnai Canada as General Manager and to lead a team of dedicated professionals who are passionate about making a positive impact on our industry and customers’ lives,” said Daniel. “I look forward to further strengthening Rinnai Canada’s position as a trusted provider of sustainable, energy-efficient heating and water heating solutions.”

Daniel has over 25 years of experience building and fostering collaborative relationships. Most recently, Daniel was Vice President Canada, DeLonghi Canada. He was a part of the North American leadership team and was responsible for the Canadian business. He helped achieve outstanding growth in revenue and profitability in Canada by revitalizing internal and external customer relationships, building foundational programs focused on strengthening distribution channels and launching successful sales and marketing programs. Prior to DeLonghi, Daniel was the National Sales Executive for Dyson Canada. He has served on the board of the Canadian Home Products Trade Association (CHPTA). Additionally, he was Canada Council Chair of the Association of Home Appliance Manufacturers (AHAM) and a North American Board Member.

“We are very excited to welcome Daniel to Rinnai. His comprehensive business and sales experience will help us successfully execute our expansion strategy for Canada,” said Frank Windsor, President of Rinnai America Corporation. “Rinnai continues to add to its substantial investment in Canada, and with Daniel on board, we continue to be fully dedicated to meeting the needs of our Canadian customers.”

Rinnai has been dynamically growing in Canada and the United States. Since 2017, Rinnai has built its new corporate headquarters outside Atlanta, more than doubled and expanded its staff across Canada, created a new state-of-the-art research and innovation center, and opened the first North American-based manufacturing facility by a major tankless water heating brand in Griffin, GA.

To learn more about Rinnai, visit www.rinnai.ca.