The trusted provider of best-in-class field service technology names Paige Collins, Jeff Prince, Kiri Leibold and Jon Jackson to new executive positions supporting the company’s continued commitment to customer support and success XOi, a leading provider of technician-focused technology solutions for commercial and residential field service companies, continues to fortify its leadership team and enhance Read more
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The trusted provider of best-in-class field service technology names Paige Collins, Jeff Prince, Kiri Leibold and Jon Jackson to new executive positions supporting the company’s continued commitment to customer support and success
XOi, a leading provider of technician-focused technology solutions for commercial and residential field service companies, continues to fortify its leadership team and enhance its commitment to world-class customer success with the announcement of four new executive promotions.
XOi has named Paige Collins the company’s chief customer officer and Jeff Prince chief technology officer. Kiri Leibold has been named XOi’s new VP of customer success and Jon Jackson has been named the company’s new VP of customer support.
Paige Collins
“At XOi, we’re passionate about our mission to define and own the digital transformation of field service,” said Aaron Salow, founder and CEO of XOi. “That mission is built on developing authentic relationships that truly empower stakeholders throughout the field service ecosystem, including technicians, owners and manufacturers. Paige, Jeff, Kiri and Jon have proven their commitment to the vision that drives us. We’re looking forward to seeing them help us continue to elevate the industry through unparalleled customer relationships.”
As CCO, Collins leads the strategic vision and execution of XOi’s approach to customer experience. Her responsibilities encompass overseeing all post-sale customer-facing teams, including success, support, operations and shared services such as implementation, training, data analytics, and solutions engineering.
Jeff Prince
In his new CTO role, Prince is focused on aligning technical strategy and planning with the company’s business goals. He provides thought leadership to the executive team and XOI board of directors, identifies strategic technology and product goals that drive revenue and oversees technical relationships with vendors, customers and partners.
As VP of customer success, Leibold is responsible for the strategy, operation, and success of our customer success function for all customer segments, including CS implementation, shared services, operations and professional services/enablement. Leibold’s role includes combating churn, refining customer segmentation, creating success plans, and increasing retention and expansion of our customer base through successful proactive customer management.
Kiri Leibold
As VP of customer support, Jackson is responsible for the operation and success of XOi’s customer-facing client support teams, including front line, L1 support and our Virtual Mentor Center.
Jon Jackson
XOi provides field service contractors and their teams with the premier tool for managing and leveraging data from current jobs as well as historical projects, including powerful data collection, virtual support and mentoring, and real, actionable insights. XOi users report, on average, a 20% reduction in the amount of time it takes to complete tasks, an additional $1.4 million in new replacement and preventive maintenance contract revenue, and a 40% reduction in second truck rolls. For more information about XOi, visit https://xoi.io.
Jim Clor, a veteran edtech leader, joins the innovative skilled trades training provider as the company continues to expand learning opportunities for K-12 Education, Higher Ed and Workforce Development organizations. Interplay Learning, the leading provider of immersive skilled trades training, has named Edtech sales executive Jim Clor, Vice President of Education and Workforce Development. In Read more
Jim Clor, a veteran edtech leader, joins the innovative skilled trades training provider as the company continues to expand learning opportunities for K-12 Education, Higher Ed and Workforce Development organizations.
Interplay Learning, the leading provider of immersive skilled trades training, has named Edtech sales executive Jim Clor, Vice President of Education and Workforce Development.
In his new role, Jim spearheads Interplay Learning’s sales and strategic efforts for the company’s education and workforce development business. His industry expertise and vision will be key to Interplay Learning’s efforts to support more scalable, engaging skilled trades training in school districts, colleges, technical schools, and workforce programs. Using immersive technology solutions such as 3D simulations, virtual reality, and artificial intelligence, Interplay can deliver hands-on trades training and credentials even when traditional resources may not be available.
“Jim brings an extensive background leading edtech sales orgs and partnering with schools to launch innovative solutions,” said Doug Donovan, CEO and founder of Interplay Learning. “Education is evolving rapidly. We’ll be relying on his expertise and leadership as Interplay continues to grow, with the goal of supporting innovation and scale for our academic and workforce development partners.”
Jim has over two decades of experience in strategic edtech sales, marketing, and executive management for some of the industry’s most respected companies. During his career, he has served in senior positions at both large and startup organizations, leading multiple companies from concept to acquisition.
“Supporting innovation in education through technology has been a central part of my career path. I’m excited to join a fast growth company that is reimagining skilled trades instruction in a way that better serves today’s learners and educators,” Clor said. “Interplay Learning has a proven commitment to partnering with schools and workforce organizations to ensure students graduate with job-ready skills in high demand and often overlooked trades occupations.”
To learn more about Interplay Learning’s ongoing commitment to innovation and the transformation of skilled trades education, visit Interplay Learning.
Twenty-year Oatey veteran with experience in supply chain and wholesale sales management now heads the wholesale rough plumbing, commercial, specialty, and showroom sales teams Oatey Co., a leading manufacturer in the plumbing industry since 1916, announced today that Matt Foraker has been promoted to Senior Vice President, Wholesale. Foraker joined Oatey more than 20 years Read more
Twenty-year Oatey veteran with experience in supply chain and wholesale sales management now heads the wholesale rough plumbing, commercial, specialty, and showroom sales teams
Oatey Co., a leading manufacturer in the plumbing industry since 1916, announced today that Matt Foraker has been promoted to Senior Vice President, Wholesale.
Foraker joined Oatey more than 20 years ago as a member of the supply chain team, before transitioning to the wholesale sales team in 2011 as National Sales Manager, Specialty Divisions. Since then, he has served as Regional Sales Manager in the Southeast and National Sales Manager for Rough Plumbing. Since October, he has led Oatey’s wholesale team on an interim basis as Director of Wholesale.
As SVP, Wholesale, Foraker will lead Oatey’s wholesale rough plumbing, commercial, specialty and showroom sales teams, focused on investing in customer relationships while growing sales and evolving business strategy.
“My career at Oatey has been incredibly rewarding, and I’m pleased to be a part of the company’s ongoing growth,” says Foraker. “I’m excited to continue to partner with our exceptional sales team, rep agencies and customers to achieve great things together.”
“During his time at Oatey, Matt has established himself as a highly respected, strategic leader both in our business and across our industry,” said Wyatt Kilmartin, Oatey’s Executive Vice President and Chief Commercial Officer. “I look forward to his expanded leadership as we continue to deliver results for our customers and our organization.”
Fujitsu General America, Inc. has promoted Shawn Hill to Director of Business Development from his previous position as Region Sales Manager, Southeast. In his new role, Hill is responsible for identifying and developing new distribution opportunities for Fujitsu and ensuring their success. “Shawn has been instrumental in the company’s growth during his 17 years at Read more
Fujitsu General America, Inc. has promoted Shawn Hill to Director of Business Development from his previous position as Region Sales Manager, Southeast.
In his new role, Hill is responsible for identifying and developing new distribution opportunities for Fujitsu and ensuring their success.
“Shawn has been instrumental in the company’s growth during his 17 years at Fujitsu,” said Dennis Stinson, Senior VP of Sales. “His industry experience and knowledge of Fujitsu interworking make him uniquely qualified for this new position.”
In addition to his extensive tenure and expertise, Hill’s promotion to Director of Business Development signifies Fujitsu General America’s commitment to fostering internal talent and driving innovation within the company.
With his proven track record of building strategic partnerships and driving revenue growth, Hill’s leadership will play a pivotal role in expanding Fujitsu’s market presence and enhancing customer relationships. Fujitsu aims to explore new avenues for growth, leveraging emerging technologies and market trends to deliver unparalleled value to its clients and stakeholders.
Learn more at www.FujitsuGeneral.com
Bert Warner brings more than 20 years of industry experience to PERC with a focus on efficient and sustainable solutions The Propane Education & Research Council (PERC) has hired Bert Warner as its director of commercial business development. Warner will lead initiatives to increase propane awareness and execute market strategies that support propane-powered equipment and Read more
Bert Warner brings more than 20 years of industry experience to PERC with a focus on efficient and sustainable solutions
The Propane Education & Research Council (PERC) has hired Bert Warner as its director of commercial business development. Warner will lead initiatives to increase propane awareness and execute market strategies that support propane-powered equipment and appliances for commercial construction and operations.
“Bert is a driving force who uses his extensive experience and strategic vision to deliver remarkable results,” said Tucker Perkins, president and CEO of PERC. “His impressive track record will continue to support the adoption and awareness of propane throughout the commercial construction industry.”
Warner joins PERC with more than 20 years of business development experience across various industries. Prior to joining PERC, Bert served as the national sales and business development manager at Robur Corporation. He is well known for his success in expanding market presence, fostering strong relationships, and for his deep understanding of efficient and sustainable heating and cooling technologies.
“Propane presents an exciting avenue for efficiency and environmental stewardship,” said Warner. “I look forward to building connections and collaborating with those in the commercial sector. Together, we can continue to propel innovation and drive positive change in this industry.”
Warner holds a bachelor’s degree in communications from DePauw University.