Resideo Showcases Companies Making a Difference at 33rd Annual CONNECT Customer Event

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Presents awards for excellence in life safety, community impact and sales

Each year, Resideo invites its network of professionals to ‘connect,’ to learn and to share insights during a three-day customer event. Now in its thirty-third year, the CONNECT 2022 customer event was deeply impacted by the community connections those professionals have, the communities they impact and how they are making a difference each and every day.

“Everyone in this room helps keep bad things from happening to good people,” said Scott Harkins, Vice President of Sales at Resideo during his remarks on stage.

With a theme focused on “Making a Difference,” Resideo gathered nearly 500 customers and partners for the annual event, shared new products and services, hosted educational sessions and shared stories about the collective impact made throughout the year.

Community Service Activity Helps Florida Community in Need

In September 2022, Hurricane Ian hit the west coast of Florida and devastated the Ft. Myers area, which is located about 60 miles north of the CONNECT 2022 event hosted in Marco Island, Fla. Each year, the community service event at CONNECT is popular, but the 2022 event sparked unmatched enthusiasm and attendance. A cross-section of Resideo customers and employees helped Florida communities impacted by the hurricane.

Guests created disaster relief kits that were donated to the Fort Meyers area United Way, and additional funds were raised for the American Red Cross of Central Florida and its local recovery efforts. The group packed care packages, including Resideo’s First Alert smoke and carbon monoxide detectors, that contain essential items needed for recovery.

Resideo’s Jamie Quanrud and Scott Harkins help pack a disaster relief kit for Florida residents.

The Team Gleason Foundation Receives Making a Difference Award

Each year, Resideo presents a Life Safety Award to a deserving organization or team that acted during an emergency, and in the past presented the award to first responders and organizations providing service dogs for Veterans, for example. At CONNECT 2022, the award was re-named the Making a Difference Award and presented virtually by Mike Rowe, host of Dirty Jobs, to Team Gleason.

Team Gleason provides ALS (Amyotrophic Lateral Sclerosis) patients with resources that can help them continue to live purposeful lives. The organization receives more than 500 requests per month for automation services for patients with ALS.

“Until there is a cure for ALS, technology is the cure,” said Steve Gleason, founder of Team Gleason. Steve, a former NFL special teams player for the New Orleans Saints, was diagnosed with ALS in 2011. Team Gleason has provided over $20 million in adventure, technology, equipment, and care services to more than 30,000 people living with ALS and countless others through advocacy and support.

In his virtual acceptance speech video, Steve uses his unique style of humor to encourage others and he shares his gratitude for Resideo’s commitment. His last words – “no white flags” – demonstrate his commitment to perseverance and tenacity to make a difference in his community.

Currently, Team Gleason offers ALS patients an off-the-shelf home automation product and is looking to enhance it to provide a more customized level of care for the patients they serve. With the help of Resideo’s professional installation network, the ALS community can realize the benefits of Resideo’s connected solutions, and they can stay engaged with their home.

“From air purification and home comfort controls to security and home automation, our products for this community are not just a convenience but a necessity,” said Quentin Gunther, Security Sales Manager and Resideo Premier Security Dealer program leader. “I was very moved when watching someone control their home using just their eyes. I lost my mother-in-law to ALS twenty years ago and am inspired to help offer technology to ALS patients like her because I know it would have had a profound impact on her life.”

Resideo leaders Mike Maher, Quentin Gunther, Phil Theodore and Scott Harkins present the Making a Difference Award to Team Gleason, accepted by Blair Casey, Executive Director.

Resideo Honors Customers Making a Difference

In 2022, Resideo’s professional HVAC and Security professionals made a difference in their communities, and two very special awards were presented during the awards presentation:

  • 2022 Medal of Honor: John Loud, from LOUD Security, for outstanding contributions to the industry and local community.
  • 2022 Lifetime Achievement Award: Ralph Sevinor, from Wayne Alarm, for shaping the future security industry and preserving its history.

Resideo honored its professional partners with awards in life safety, product application and sales excellence:

Four awards were handed out for Life Safety: Alarm Detection SystemsAlarm Protection Services (APS), Bates Security and Holmes Security Systems.

Resideo presented 22 companies with awards for their contributions to their community, which included collecting food drive donations, installing free security systems for crime victims, hosting events for kids, and supporting law enforcement:

Alarm Detection Systems, Inc.  Kaiser Air Conditioning
Alarm Protection Services (APS) LOUD Security Systems
Alarmtech Middletown Security Systems, Inc.
Alberta Alarms Orlando Emergency Signal
Bates Security PVT Networks
Comtronics Paragon Alarm Systems, Inc.
Genz-Ryan Heating, Cooling, Plumbing and Electrical  Seacoast Security
Greensite Security Central
Guardian Security and Technology Service Experts
Guardian Systems Shiver Security Systems
Hawkeye Communication Turner Security


Mark your calendars! CONNECT 2023 will be Nov. 2-5 and hosted at the Westin Kierland Hotel in Scottsdale, AZ.

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