Neighborly®, the world’s largest home services company, announced today that Mike Davis will become its new Chief Executive Officer (CEO), effective July 8. Jon Shell, who has served as interim CEO since September 2023, will resume the role of Chief Financial Officer. “Mike is a highly successful CEO with a phenomenal track record of success across Read more
Neighborly
Neighborly®, the world’s largest home services company, announced today that Mike Davis will become its new Chief Executive Officer (CEO), effective July 8. Jon Shell, who has served as interim CEO since September 2023, will resume the role of Chief Financial Officer.
“Mike is a highly successful CEO with a phenomenal track record of success across various industries, including significantly growing franchise businesses,” said David Brandon, Executive Chairman of the Board of Directors. “Mike brings an aligned strategic vision and commitment to innovation, making him the ideal leader to build on the incredible achievements and growth Neighborly has experienced.”
Davis’s career has focused on growth, driven by product or service enhancements, pricing strategies, marketing excellence, and customer service. He most recently served as the CEO of Mathnasium® Learning Centers since 2022, where the company advanced its mission of education and empowering franchise owners while experiencing record-setting KPIs across same-center growth, systemwide sales, lead generation, and conversion and expanded the network across three new countries. Before that, Davis was the CEO of Valpak, a franchised network and direct mail and digital marketing leader, where he helped revamp their business model, which ultimately drove significant growth.
“Working closely with the Board and the leadership team, Mike will refine, enhance, and execute the company’s existing strategy and roadmap, with a commitment to expanding the footprint of Neighborly’s service brands and driving awareness to strengthen its presence in key markets,” said Felix Gernburd, Neighborly Board Member and Partner at KKR. “He is the right leader to help guide the execution of key enterprise initiatives and the digital transformation in progress aimed to elevate Neighborly as a trusted provider to customers and an attractive investment for prospective franchise owners.”
Davis has more than two decades of leadership experience, including 13 years with Universal Music Group (UMG), where he became Executive Vice President and General Manager. He led a division during a disruptive time that outperformed nearly all others within UMG for four consecutive years. He has consistently driven profitable growth. His leadership has spanned companies across diverse fields, including multi-unit franchising, B2B, B2C, eCommerce, direct-to-consumer, third-party logistics, digital platforms, and media.
“Neighborly has established itself as a trailblazer in franchising with some of the most respected and leading home services brands in the industry,” said Davis. “The company has been served by outstanding leaders, most recently with Jon Shell, and prior to that with the late Mike Bidwell. I look forward to joining this great organization and building on the meaningful impact they have made.”
For more information about Neighborly’s service brands, visit www.neighborlybrands.com.
The leading provider of digital enablement solutions for field service professionals drives increased transparency and revenue for the Neighborly® electrical service brand XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration with Mr. Electric®, a Neighborly® company. Mr. Electric franchise owners provide consistent, superior electrical installation Read more
The leading provider of digital enablement solutions for field service professionals drives increased transparency and revenue for the Neighborly® electrical service brand
XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration with Mr. Electric®, a Neighborly® company.
Mr. Electric franchise owners provide consistent, superior electrical installation and repair services to residential and commercial customers worldwide. XOi’s advanced digital field service solutions empower Mr. Electric service professionals to drive revenue through enhanced performance, transparency and customer experience.
“Mr. Electric franchise owners and service professionals are able to deliver a powerful level of quality and service to our customers with XOi’s data-powered enablement solution,” said Joel Worthington, president of Mr. Electric. “XOi’s technology allows us to provide visual capabilities, streamline efficiency, and enable proactive equipment repair and replacement decision-making.”
The collaboration equips Mr. Electric service professionals with XOi’s suite of premium digital tools for managing and leveraging data from current jobs as well as historical projects, including comprehensive data collection, virtual support and mentoring, and automated on-the-job communication. With XOi, Mr. Electric service professionals create compelling and visually rich content on every job that highlights the expertise and integrity of the company and its team members.
“XOi helps Mr. Electric franchise owners and their service professionals to boost productivity and quickly and effectively translate their results visually for customers,” said Aaron Salow, founder and CEO of XOi. “The striking visual representation they can share on each job is critical for building trust with customers and positioning Mr. Electric as an employer of choice around the world and in each franchise market.”
For more information about XOi, visit https://xoi.io.
The company’s rebranding will emphasize the Neighborly online platforms to help today’s consumers easily connect with service provider experts. Dwyer Franchising, LLC (“Dwyer Group”), one of the world’s largest parent companies of home service brands, has announced that it is changing its corporate name to Neighborly, effective immediately. The decision follows the rapid success of Read more
The company’s rebranding will emphasize the Neighborly online platforms to help today’s consumers easily connect with service provider experts.
Dwyer Franchising, LLC (“Dwyer Group”), one of the world’s largest parent companies of home service brands, has announced that it is changing its corporate name to Neighborly, effective immediately. The decision follows the rapid success of the consumer-facing Neighborly platform developed a little more than a year ago to unite all of its service franchise brands under one umbrella. The new trade name supports the community of home service experts’ approach for providing an easier way for people to connect with providers of all home service needs through one convenient outlet.
“Since launching Neighborly in 2017, our platform for home services has increased engagement with customers and made a powerful and positive impact across our service brands,” said Mike Bidwell, President and CEO of Neighborly.
Through one comprehensive consumer-facing website (getneighborly.com in the U.S. and getneighbourly.ca in Canada), Neighborly has simplified the process of connecting homeowners with service industry experts with incredible results. Within one year of launching Neighborly, multi-brand customer penetration has increased 39 percent and continues to rise.
“Now it’s time to bring that same Neighborly brand home to our corporate offices to amplify the collective synergies of our service brands internally as well,” Bidwell added. “Dwyer Group’s legacy includes the success of 21 service brands to-date, and this legacy shall now be showcased moving forward under the friendly consumer facing Neighborly name.”
The new trade name will be reflected at 10 corporate campuses across the U.S., U.K. and Germany, employing nearly 850 employees. With the transition, the corporate website at dwyergroup.com also has moved to NeighborlyBrands.com. Plans to implement the new name across the company’s service brand affiliates will continue throughout the remainder of the 2018.