Most Americans seek out – and spend more – at businesses with good bathrooms while canceling businesses with messy ones Businesses that fail to keep their restrooms clean and maintained are unwittingly flushing away customers’ repeat business and sales. According to the Healthy Handwashing Survey™ from Bradley Corporation, almost 60% of Americans make it a point to Read more
While there are a variety of restroom maintenance issues that may tarnish customers’ restroom experiences, the most common ones include clogged or unflushed toilets; an overall appearance that is old, dirty or unkempt; unpleasant smells; and empty or jammed dispensers for soap, toilet paper and hand towels.
“Restroom maintenance may seem like a business no brainer but limited budgets and facility staffing issues mean that companies are doing more with less staff and resources,” says Jon Dommisse, vice president of marketing and corporate communication, Bradley Corporation. “Nevertheless, customers place a high value on clean restrooms – and reward businesses that offer them. It’s incumbent upon facility managers to prioritize regular restroom cleaning and make sure that everything is in good working order.”
Understanding the aversion to touching restroom surfaces
“In 2023, Americans continue to be in an elevated state of germ consciousness and don’t like touching things in shared public restroom spaces,” adds Dommisse. “As a result, people use all sorts of techniques to avoid coming into contact with surfaces.”
62% use a paper towel to avoid touching toilet flushers and faucet and door handles. 43% operate the flusher with their foot. 31% hover over the toilet seat and 27% open and close doors with their behind to eliminate contact. Women are considerably more likely than men to use these evasive actions.
With so many people deliberately avoiding contact with restroom surfaces, it’s not surprising that 82% believe it is important to have touchless fixtures in a public restroom. Another 60% are more likely to return to a business that offers touch-free technology like faucets, flushers, soap and towel dispensers in its restrooms.
“When asked what restroom improvements they’d like to see, cleanliness topped the list,” Dommisse said. “After that, Americans want touchless fixtures and better stocking of supplies, such as toilet paper, soap and paper towels.”
The annual Healthy Handwashing Survey from Bradley Corp. queried 1,025 American adults Jan. 4-10, 2023, about their handwashing habits, concerns about the coronavirus and flu and their use of public restrooms. Participants were from around the country and were fairly evenly split between men (45%) and women (55%).
For more information, visit www.bradleycorp.com/handwashing.
The American Society of Plumbing Engineers (ASPE), the foremost authority on plumbing engineering and design, has released the latest updated volume in its Plumbing Engineering Design Handbook series: Volume 2: Plumbing Systems. The profession’s leading reference text, ASPE’s Plumbing Engineering Design Handbook (PEDH) encompasses more than 50 chapters in four volumes and provides comprehensive details of the accepted Read more
|The American Society of Plumbing Engineers (ASPE), the foremost authority on plumbing engineering and design, has released the latest updated volume in its Plumbing Engineering Design Handbook series: Volume 2: Plumbing Systems.|
The profession’s leading reference text, ASPE’s Plumbing Engineering Design Handbook (PEDH) encompasses more than 50 chapters in four volumes and provides comprehensive details of the accepted practices and design criteria used in the field of plumbing engineering. Volume 2 covers the most commonly found plumbing systems in commercial facilities, including sanitary, domestic hot and cold water, venting, storm drainage, fuel gas, water and wastewater treatment, and more.
How to Access Volume 2
The PEDH is one of ASPE’s most valuable member benefits, and ASPE members can access all four volumes as eBooks for free. Nonmembers can purchase the Volume 2 eBook for $259.95, but a better option is to join ASPE to gain access to the entire series for free, a savings of more than $800.
To join the ASPE family and take advantage of all of our professional development and career-enhancing benefits, visit ASPE.org.