Taco

Taco Hydroflo Pump Solutions has opened a new state-of-the-art facility in Lubbock, Texas.  The site opened on February 21, and substantially expands the operations of the Taco Family of Companies. Taco is headquartered in Cranston, RI.

Hydroflo’s new 45,000 s.f. location in Lubbock, Texas, is in the manufacturing and transportation hub of northwest Texas, 40 miles north of its prior location in Brownfield, Texas.  With the new facility also comes the advantage of added space for future growth, additional capabilities and team expansion.

“The opening of this new Taco Hydroflo Pump Solutions facility signifies a renewed focus on ensuring that our customers have access to the most dependable high quality vertical and submersible pumps in the market,” noted Cheryl Merchant, President and CEO, Taco Family of Companies. “Our investment in the infrastructure, testing equipment and expanded workforce is just the beginning of the next phase of the Hydroflo story.

“I would like to extend my thanks and gratitude to our new landlord, Randy Teinert, the City of Lubbock, and the Lubbock Chamber of Commerce,” continued Merchant.  “Family is at the core of everything we do at Taco, and I want to thank all of you for making us feel like family. Your warm welcome to this community has made all the difference.

“The Hydroflo team, along with the more than 1,200 Taco team members, are leading us into the future,” she added.  “A future of opportunity, a future of growth and a future of well-earned success.”

According to Hydroflo’s Director of Sales, Clay Williams, the facility substantially expands their manufacturing, warehouse and quality control operations. New manufacturing equipment was purchased for the facility, and a state-of-the-art test pit have expanded their testing capabilities as well.

“The new test pit is much larger and deeper and greatly improves our range of testing,” explained Larry Jones, Hydroflo VP.  “We now have the ability to test all current pump models, something we previously had to outsource.”

Hydroflo manufactures a wide range of submersible turbine, vertical axial-flow, vertical mixed-flow, and vertical turbine pumps for use in the agricultural, commercial, industrial, municipal, marine, mining, and power generation markets. The company uses high-quality ductile iron discharge heads and fabricated steel or 316 stainless steel L, F, and T style heads. Ductile Iron bowl castings with impellers in 201 stainless steel impellers are also used for greater strength. For applications that require resistance to corrosion, Hydroflo offers castings and impellers in 316 stainless steels in order to provide the best materials of construction to meet specific application needs.

Taco Hydroflo Pump Solutions is an integral part of the Taco Family of Companies, an expanding global network of industry-leading brands that strive to be the first source for durable, high-efficiency heating, cooling, plumbing and fluid-control solutions that help its customers save money, energy and resources while maximizing comfort and productivity.

Virtual and simulation training isn’t necessarily new to the industry but its acceptance has been met with intrigue, and trepidation. But to say that this is the future of training? Not so fast. The consensus thoughts regarding this type of training is that will never replace in-person or on-the-job training, but it will become a cog in the overall “wheel” for training assets.

According to Taco Comfort Solutions’ Product & Application Instructor-East, Dave Holdorf, Taco doesn’t want to change its training necessarily, rather seek to enhance the training experience.

“We ask many attendees how we can improve our classes and seminars.  One of the most frequent replies is: ‘Add a hands-on section to the class; the theory is great and useful, but I want to install.’

“In a classroom setting, this can sometimes be difficult for the space needed, the time it takes, and to accommodate the different skillsets of attendees. We believe we’re now on a track with virtual reality (VR) training to give that experience to attendees—whether they’re seasoned pros, or new to the trade. VR can help to guide participants in what to look for, and more importantly what not to do on a project,” says Holdorf.

F.W. Webb’s Michael DelConte checks out the VR display at the Taco booth during the AHR Expo.

Ken Midgett, former teacher and apprenticeship Instructor, Lehigh Career & Technical Institute, now Plumbing, Marketing Director with Interplay—whose mission statement is “Better Careers Better Lives”—believes that they can play a part in a person’s career trajectory with that person using Interplay’s content. “When a person engages in learning and increases both their fundamental knowledge and the steps to do a task, we are helping that person upskill and creating more career opportunities for them. The value of a product that interplay offers is the demand function. You do not have to wait until a class is offered you can just connect and learn,” says Midgett.

Adaptation to simulation and on-demand training is paramount to success for the learner and the business. Midgett says that traditional classroom learning for skilled trades is becoming more and more challenging for several reasons:

• Finding good instructors: Many think that because they know a skill, they can teach it effectively. As a former educator, this is not always the case. This leads to poor instruction and marginal learners who are not engaged.
• The cost: The cost of running and maintaining a hands-on training center is much higher than instructor salaries and consumables.
• Change or die: Young learners are not inept at learning from lectures. Most skilled trade learners need to be engaged with learning and it must represent meaningful learning.
• The disruption of classroom learning to the workday: A rationale for going to class in the evening for 2-3 hours is losing traction to young learners. Business owners become frustrated with learning times and days as they view this as unproductive time. Young learners need to be met where they are with training that fits their lifestyle.

Interplay Learning training, combined with the new employee with the right attitude who is coachable and willing to learn, can be an explosive combination with a win-win result. “Taking an apprentice and having them spend time training and learning with on-demand training and then pushing that person into the field with a skilled person to watch and do in the real world is the best way to train this person or persons at scale,” says Midgett, who says there are numerous other advantages to this model:

• On-job efficiency increases as the apprentice now possesses the foundational knowledge and skills to perform a given task.
  • Relationships are better between the journeymen and the apprentice, as the journeyman perceives the apprentice as engaged and productive.
  • Business owners experience low turnover, better culture, and increased revenue as these new hires have direction and are leaning at scale.
  • Technicians feel confident in their work due to training and upskilling.
  • Callbacks are reduced and remediation training for the technician to increase their confidence
  • Service managers can focus on coaching and maintaining technician stats instead of being the only technical lifeline for numerous techs.
  • When sending these apprentices to “factory training,” they can engage and understand this much better due to the foundational knowledge.

Nonetheless, Midgett says there are a few things to note and understand about simulation and on-demand training:
• On-the-job or hands-on training with higher skilled supervision cannot be replaced.

• Simulations are great at teaching steps and muscle memory of a task.
• Simulation or any on-demand training cannot teach “feel.” As an example, simulation training cannot teach the skill of what “tight” feels like with a pair of wrenches on threaded steel piping or how tight to make a tank-to-bowl connection on a closet, or how tight a screw should be on the control board. This is what the onsite skilled person or journeyman must understand and teach effectively on site.

“While VR, AR and simulation-based technology are great resources, I do not think that any one particular learning system or style is the future,” says Rich Camacho, CEO & Co-Founder, BlueRecruit. Having said that, Camacho utilizes Interplay’s services (all of Interplay’s certifications and courses live on BlueRecruit, and when a person completes an Interplay course, they can then add that qualification to their BlueRecruit profile to strengthen their profile for Employer) and he thinks Interplay is a fantastic tool to augment in-class learning and a great launch point for someone either just entering the trades or seeking to upskill a particular technique.

“However, at the end of the day true craft mastery will occur in the field with a wrench. As technology continues to improve and costs continue to decline, Interplay will play a larger and larger part of building the next generation of skilled trades professionals and we’re excited to work alongside them in building “Better Careers and Better Lives,” says Camacho.

During the AHR Expo, John White III, Sr. VP/OEM Sales of Taco Comfort Solutions, presents the Dan Holohan Lifetime Contribution to Comfort Award—which is given annually to an HVAC professional or company that has made a substantial contribution to comfort technology advancement or training while displaying the exceptional good humor and love of people exhibited by Dan Holohan throughout his career—to Bob Barbour for passionate commitment to the industry and shared company success. Referred to as “Mr. Taco” from White III, Bob has been with the company for 44+ years and held at least seven different positions within Taco.

Barbour was certainly surprised and honored to receive the reward. “If you look at the whole Taco family, they are all trying to pull on the rope together in order to service our customers and grow the overall business. And because we are a family, we put that extra effort forward to help you and the rest of the industry.”