Industry Blogs

In today’s fast-paced world, leveraging the power of online resources is essential for the success of any plumbing contractor. Ferguson.com is that resource. As a busy service contractor, time is of the essence. When I plan out my busy week schedule, resource efficiencies are at a premium, and that includes stocking my truck adequately. Moreover Read more

In today’s fast-paced world, leveraging the power of online resources is essential for the success of any plumbing contractor. Ferguson.com is that resource.

As a busy service contractor, time is of the essence. When I plan out my busy week schedule, resource efficiencies are at a premium, and that includes stocking my truck adequately. Moreover, running a successful plumbing business requires access to quality products, reliable suppliers, and expert advice. In today’s digital age, having a robust online platform can significantly streamline your operations and contribute to your business’s growth.

In today’s post-COVID world, especially dealing with disruptive supply chain issues, it almost goes without saying; you can never have too much inventory on the truck or back at the shop. That’s why I rely on Ferguson.com, a comprehensive website that has plumbing contractor-specific resources available, all of which are literally just a click away. And that click provides real-time stock and pricing of more than 200,000 HVAC and plumbing products; I can see what’s in stock and my contract pricing.

Ferguson, wholesale, wholesaling, Internet, online ordering, supply house, plumbing, supply chain, HVAC, heating

My plumbing business relies on my wholesaler to carry a vast range of top-quality products from leading brands, and I trust Ferguson to provide those trusted, reliable, and durable solutions. Whether I’m looking for pipes, fittings, valves, fixtures, boiler parts or specialty items, I look to Ferguson.com.

Some really helpful features include “My Lists.” I am able to customize the order process with just a few clicks, instead of individually searching for the products I purchase regularly and organizing lists of the products I want. This ultimately has saved me time and has helped to streamline my ordering process. Ferguson.com even gives me the ability to share those lists I’ve created and keeps products I purchase under the “Bought Often” tab, which is automatically updated monthly.

Ferguson, wholesale, wholesaling, Internet, online ordering, supply house, plumbing, supply chain, HVAC, heating

The Quick Tools feature is a shortcut that makes it easy for trade professionals to quickly access other popular site features. It gives me the quick ability to order, reorder, find an order, or turn existing quotes into orders, all in one place. In some cases, I can even order online and have the order ready in an hour with Pro Pick-Up 1 Hour (at locations where Pro Pick-Up 1 Hour is available).

While traditional brick-and-mortar purchasing is still a viable wholesale solution, with Ferguson.com, I can gain access to a seamless and convenient online ordering system. This allows me to browse through products, check availability, compare prices, and place orders anytime, from anywhere. By simplifying the procurement process, Ferguson.com saves valuable time and effort, enabling me to focus on serving my customers better.

Ferguson, wholesale, wholesaling, Internet, online ordering, supply house, plumbing, supply chain, HVAC, heatingFurthermore, as a plumbing contractor, staying up to date with the latest industry trends and techniques is crucial. Ferguson.com offers a wealth of resources and expert advice to help me stay ahead of the curve. From informative articles and how-to guides to videos and product demonstrations, the website serves as a knowledge hub for plumbing professionals. Leveraging this wealth of information can enhance one’s expertise, expand a skill set, and ultimately elevate one’s business.

Sometimes I need to know what was on an order or the last time I bought a certain product. I’m able to find all of that online and end any confusion about my orders. If I need to see the status of an order, I can see it on my Ferguson Dashboard or Orders, and even get the proof of delivery. (Proof of delivery may not be available depending on how the order shipped or if it was signed for.)

Forward Thinking

Ferguson understands the importance of competitive pricing for plumbing contractors. By signing up for a Ferguson.com account, one can unlock access to exclusive contractor pricing on a wide range of products. This ensures that I can offer my customers competitive rates while maintaining healthy profit margins for my business. The savings one can achieve through Ferguson.com can significantly impact your bottom line and give you a competitive edge in the market.

It’s pretty simple, really. Creating an account on Ferguson.com provides plumbing contractors with a range of powerful tools to manage their business efficiently. By logging in, one can track his or her order history, access invoices, and manage one’s account settings, all in one centralized location. This streamlined account management feature eliminates the need for tedious paperwork and enables one to stay organized and in control.

Ferguson, wholesale, wholesaling, Internet, online ordering, supply house, plumbing, supply chain, HVAC, heating

What’s also cool about the site is that I can enroll for the free PRO Plus™ program. After I enrolled in this program, I now earn one point for every dollar I spent online. I can then redeem those points for cool prizes and earn Bonus Points faster by purchasing featured products. PRO Plus™ customers are also eligible for discounts with select businesses.

Ferguson.com boasts an extensive inventory of plumbing products, tools, and supplies, as well as expert advice and efficient account management, making it a one-stop solution for all of my business needs. By utilizing the features and capabilities of Ferguson.com, I can streamline my operations, relieve operational stress, and propel my business toward greater success. Sign up today and unlock a world of opportunities for your plumbing contracting business with Ferguson.com.

In today’s competitive market, it’s important to choose products that improve productivity and profitability. PEX isn’t a new pipe material, but more plumbers are choosing it as their preferred pipe type — and for good reason too. Explore the key reasons PEX is the best tubing to use for your next plumbing installation. 1.      It’s Read more

In today’s competitive market, it’s important to choose products that improve productivity and profitability. PEX isn’t a new pipe material, but more plumbers are choosing it as their preferred pipe type — and for good reason too. Explore the key reasons PEX is the best tubing to use for your next plumbing installation.

1.      It’s more versatile

The initial cost of PEX is already budget-friendly, but its flexibility makes it even more so. The bendable tubing can maneuver around corners without the use of elbows or other additional fittings, making it easier for getting into places where rigid pipe isn’t easy to use.

Because its flexibility helps reduce the number of connections, PEX helps lower the cost of materials and minimizes potential leak points. Plus, you can install PEX pipe in longer runs with the use of coils that come in lengths up to 1,000 feet.

2.      It’s quicker to install

One of PEX’s biggest draws is that it’s compatible with quick-installing plumbing solutions like SharkBite EvoPEX push-to-connect fittings that help you stay on schedule. In today’s labor market, that’s no small thing. Here’s why,

You need less labor. When you plumb PEX with push-to-connect fittings, you don’t need glue, solder, solvents or torches. These traditional techniques often require you to start and stop during installation, wait for glue or for water to dry before testing the plumbing system, or spend extra time cleaning up scrap material.

Bypassing these time-consuming processes means you can complete your installation with fewer people and without ever needing to pause your work. It also keeps potentially dangerous chemicals out of plumbing systems and removes the potential risk of fire from using torches on the job site.

You don’t need a specialized toolbox. Since they don’t require special tools, push-to-connect PEX systems give you more mobility compared to a two-hand system like crimp/clamp, while also significantly reducing the chance of installation errors and leaks. This in turn lessens the risk of water damage and mold.

As an advanced PEX push-to-connect plumbing system, SharkBite EvoPEX fittings even display a green visual indicator to assure you that a proper and permanent connection has been made. Plus, you can immediately test the plumbing system once the installation is done.

3.      It performs better in the winter

The chemical composition of cross-linked polyethylene, the synthetic material PEX pipe is made from, allows the structure of the pipe to have more freeze resistance and elasticity under pressure. That means PEX will expand if water within the pipe freezes, and it’ll contract to its original shape when it thaws. This can help prevent other plumbing issues in the winter.

Additionally, the tubing has a host of other attractive features:

  • It’s chlorine-resistant and resists scale buildup, which is common in copper pipe. Corrosion resistance facilitates more water pressure and better hot water delivery.
  • You can find PEX that is tested to the highest level of chlorine resistance (100% chlorine at 140°F) and is certified to meet ASTM F876 oxidative-resistance requirements for continuous recirculation.
  • PEX can withstand not only extreme low temperatures, but also extreme high temperatures too.

4.      It’s sustainable

As the world focuses more on sustainable building practices, there’s a growing emphasis on reducing the long-term impact of building materials, including pipes. The good news is PEX addresses all three pillars of sustainability: environmental, economic and social impact.

Environmental. Polyethylene is a byproduct of oil or natural gas that’s already being extracted for other energy use, so PEX doesn’t require the extraction of natural resources just to make the tubing. It also doesn’t take a lot of energy to create PEX.

When the pipe is installed, it saves energy too. Polyethylene is a non-conductor and has insulation properties, which means PEX plumbing systems require less energy than copper systems to achieve a desired water temperature. And at the end of its life, the tubing can be ground up and used as a filler in composite lumber, playground equipment, traffic barriers and more.

Economic. Not only is PEX cheaper than other piping materials, but its bendability and compatibility with efficient plumbing solutions like push-to-connect fittings help save on parts and labor costs. Because it’s flexible and corrosion-resistant, it also has a long lifespan (about 50 years per PPI TR-3). This reduces costs, increases customer satisfaction and lessens waste.

Social. PEX and the innovative plumbing systems that it can be used with help address the industry’s labor shortage. It supports pros who have limited help in the field by making installations faster, safer and more reliable. Some other social benefits include:

  • PEX is joined using mechanical fittings rather than soldering, which creates a potential fire hazard during installation.
  • PEX systems are certified to NSF/ANSI/CAN 61, so they’re approved for potable water application.
  • PEX is resistant to leaching, pitting and mineral buildup.

When picking a PEX manufacturer to work with, consider one that offers the highest-rated chlorine resistance and six-month UV resistance, such as SharkBite PEX-B. This tubing is also made in the U.S. — right in Cullman, Alabama — which creates and maintains jobs that boost the national economy.

80 Gallon Tanks,  a Mainstay of Residential Construction, are Being Replaced With Smaller Units to Meet Energy Requirements Over the next decade or so, many veteran plumbers will recall the good old days as the ones where they installed 80-gallon electric water heaters. Once standard in many homebuilding projects, those tanks are products of bygone Read more

80 Gallon Tanks,  a Mainstay of Residential Construction, are Being Replaced With Smaller Units to Meet Energy Requirements

Over the next decade or so, many veteran plumbers will recall the good old days as the ones where they installed 80-gallon electric water heaters. Once standard in many homebuilding projects, those tanks are products of bygone eras. Like Tyrannosaurus Rex, black and white televisions and 2-hour baseball games, their days have come and gone.

The impetus for the change occurred with the National Appliance Energy Conservation Act of 1987, an act of Congress that regulates energy consumption of specific household appliances. The death knell for the 80-gallon tanks sounded in 2015, impacting all conventional residential electric water heaters with a storage volume greater than 55-gallons. After significant postponement, NAECA III enforcement finally went into effect on January 1, 2022. While the installed 80-gallon electric tanks were allowed to remain in use, many of them have now reached the end of their useful life and need to be replaced.

Water heaters were not alone in the focus of NAECA: dishwashers, air conditioners, refrigerators and nearly every household appliance needed energy improvements, and manufacturers had to make swift changes to their products. The message was clear: reduce the energy demand for every home appliance and do it now.

Canada does not have similar laws – yet — but one project in Nova Scotia included the retrofit of an 80-gallon tank with a 55-gallon tank. The HTP Elevate water heater installed by Adams Heating is much lighter and takes up less space in the mechanical room.

“It’s the equivalent of a much larger tank, but it freed up a lot of space in the mechanical room and is a lot more efficient than a standard water heater,’’ said Brennan Ferguson of Bruce Sutherland Associates, who recommended the HTP Elevate for the installer.

The HTP Elevate includes 316L Stainless Steel, which provides greater corrosion resistance and includes an integrated mixing vale that protects against scalding. The Elevate comes with a limited lifetime warranty. (Photo courtesy of HTP)

Out With the Old

The retrofit was not uncommon. The century-old, 2,000 square foot home in Mahone Bay used the water heater for domestic hot water. The home’s heat comes from an oil furnace.

While there was no way to determine the precise age of the existing water heater, it had seen better days, to put it mildly. “It was an incredible failure of their onsite tank,’’ Ferguson said. “It was done.”

The homeowner contacted Adams Heating, which contacted Bruce Sutherland Associates. As the HTP representative in Eastern Canada, Brennan Ferguson felt the application called for the 55-gallon Elevate. “With the smaller footprint, and the difficulty in accessing the basement, we thought this might be a good opportunity,’’ Ferguson said.

The space savings in the mechanical room, improved efficiency, stainless steel tank and lifetime warranty of the HTP Elevate made the choice easy for the homeowner. “Going down the stairs with the smaller tank was easy,’’ Ferguson said. “The much harder part was removing the 80-gallon tank. It had been there for some time. It took 3 or 4 guys to manhandle that tank to remove it.”

Unique Features

Several features of the Elevate make it one of the most unique products on the market.

The corrosion-resistant 316L stainless steel tank is an industry rarity but is a top-of-the-line feature. 316L grade stainless steel provides greater corrosion resistance than other types of stainless steel, and is commonly used in marine applications, chemical and petrochemical industries, food processing and pharmaceutical equipment.

The other distinguishing feature is an integrated mixing valve that protects against scalding by safely and consistently mixing outlet water to the desired temperature of the homeowner. Combined with an adjustable thermostat, the Elevate allows for safe and consistent temperature at the faucet while amplifying the total amount of hot water available by safely turning the thermostat up to store water as high as 170°F. An ASSE 1017 anti-scald mixing valve is factory installed, so only inlet and outlet connections need to be established. This valve was chosen for its safety features and proven certification.

“When the water comes up through the mixing valve, it ensures safety on the other end,’’ Ferguson said. “We never want to deliver water more than 120 degrees to the tap. What this concept does is create a tank that delivers hot water reliably with a much smaller footprint and is much more effective than a standard electric water.”

The tank is also lightweight and much easier to handle than glass-lined water heaters and includes low watts density titanium elements that increase corrosion resistance and extend element life.

In a residential project in Canada, workers replaced an 80-gallon electric water heater with a 55-gallon tank from Ariston, the HTP Elevate, that is much smaller, lighter and takes up less space in the home’s mechanical room. (Photo courtesy of Brennan Ferguson)

Game-Changing Legislation

NAECA’s energy efficiency mandate changed the game for manufacturers, who needed to develop different products to comply with the legislation. Manufacturers responded, but now is a critical time in the industry. The lifespan of a typical electric water heater is 8-10 years, and many of the water heaters installed just before the original legislation are on their last legs.

Panic, however, does not have to set in for homeowners or contractors. While there are multiple options, the HTP Elevate is one of the newer products that gives contractors and homeowners peace of mind for the long haul and is easily installed with the added benefits of increased space in the mechanical room, use of premium materials (stainless steel tanks and titanium elements), and a limited lifetime warranty.

“The small footprint and stainless-steel tank make this a really good product,’’ Ferguson said. “It is something we’re going to recommend for a lot of residential retrofits and new installations.”

Thomas Renner writes on architecture, building, construction and other trade industry topics for publications throughout the United States.

For a boiler to operate properly, the liquid it contains must maintain the correct pH levels. If the pH level is not regularly tested and properly maintained, minerals can build up on the inside of the components. Or the water can turn acidic and attack the boiler’s metallic components and piping from the inside out Read more

For a boiler to operate properly, the liquid it contains must maintain the correct pH levels. If the pH level is not regularly tested and properly maintained, minerals can build up on the inside of the components. Or the water can turn acidic and attack the boiler’s metallic components and piping from the inside out, causing rust to form.

Scale or rust buildup reduces system performance over time. Enough buildup can essentially stop the operation of the system altogether.

Understanding pH levels in hydronic heating systems

Historically denoting “potential of hydrogen,” pH is the measure of how acidic or basic the water inside a hydronic heating system is. According to usgs.gov, the universal reading for pH goes from 0-14, with 7 being neutral. Less than 7 indicates acidity; greater than 7 indicates a base.

  • Examples of items that have a pH of less than 7 are black coffee (pH=5), grapefruit juice, soda, or tomato juice (2.5-3.5), and lemon juice or vinegar (2).
  • Examples of items that have a pH of greater than 7 would be seawater (8), baking soda (9.5), ammonia solution (10.5-11.5), and liquid drain cleaner (14).

pH is an important indicator of water that is changing chemically. Boiler systems need to have the perfect pH level balance. If the pH goes too high or too low, it can drastically impact a system.

The correct pH level will depend on the metallic composition of the heat exchanger. Some recommended pH levels range from 8 to 8.5. We recommend checking the boiler installation and operation manual to determine the acceptable pH range.  Systems with a cast iron, stainless steel or copper exchanger are resilient and usually have a wide range of acceptable levels. Aluminum is more prone to corrosion and may require a specific pH.

Performing pH testing

Do a visual reading by opening the drain valve and bleeding off some liquid. If it appears clear, proceed with a pH test. As mentioned above, the correct pH level depends on the composition of the heat exchanger.

  • How to test pH levels

You can buy test strips that provide a color-coded readout. If you need a more precise reading for an aluminum system, use a digital pH meter.

Hercules Cryo-Tek Test Strips, available in packs of 6 to 10 color-coded and disposable test strips, can simultaneously check both the level of freeze protection (propylene glycol) and the level of corrosion protection in a system.

To conduct the test, drain some water from the boiler and then dip one of the pH test strips into the sample. Once a bit of color starts to pop up, compare the strip to the color chart to determine the pH level.

  • How often should you test pH levels?

These are closed systems, so there are usually no external signs of corrosion, making it difficult to spot an equipment leak — unless, of course, water is visibly running onto the floor. (If so, corrosive water inside the boiler is a likely cause.)

This general lack of immediate visibility is why it’s important to test hydronic systems annually. If your locale has hard water or there are conditions causing the water to be more acidic, testing should be done twice a year.

The lack of visibility is also why sampling the water for a test, as described above, is a must: It is the best way to tell if anything is wrong. If rust or sludge appears in your sample, you should test and replace the water.

  • What happens if a boiler’s pH is too high or too low?

If you find the pH levels too high, you’ll start to notice scale or limescale buildup in the boilers. Too much mineral buildup will restrict the system’s water flow. Essentially, the effectiveness of the boiler is lessened.

If the pH levels are too low, the water has turned acidic. This leads to rust and corrosion — a serious problem since boilers are typically made of copper, cast iron, and aluminum. As mentioned earlier, enough corrosion can stop system operation altogether.

  • How to balance out the pH

Maintenance managers or contractors can use a corrosion inhibitor to balance out the pH — a seamless fix. However, if the buildup or corrosion has been going on for several years, the system will probably not recover with this treatment. Instead, you’ll have to use a cleaner to flush the system to maximize boiler efficiency.

The Hercules® Boiler and Heating System Cleaner is formulated to clean and condition both steam and hot-water hydronic systems by removing rust, scale, and sludge. The cleaner can also free and lubricate zone valves and help stop priming and foaming with a special anti-foam agent. Ultimately, it is a liquid cleaner and corrosion-prevention treatment.

The Hercules® Sludgehammer System Restorer & Noise Reducer is another option for maintaining a boiler system. More aggressive than the system cleaner, it also cleans and reduces kettling (bubbling and banging), while restoring system efficiency. Maintenance managers or contractors can pair this product with a corrosion inhibitor for annual heating system-maintenance checks.

If the pH level is off:

  • Drain about a gallon of liquid from the boiler and dispose of it.
  • Fill a container with a quart of corrosion inhibitor, such as Hercules® Sludgehammer™ Universal Corrosion Inhibitor, and 3 quarts of fresh water. Pump it back into the system and allow it to circulate for about a half-an-hour.
  • Test again. Usually, a single dose of inhibitor does the job, but if the reading is still too low, repeat the process

Watch the video below to learn how to remove sludge and corrosion in hydronic heating systems with Sludgehammer.

In conclusion, you must test the pH of boiler systems to maximize their efficiency, using products that can make monitoring pH levels simple and easy. If this testing uncovers damage to the system, there are also ways to alleviate and fix that damage.

But regardless of your boiler’s condition, Oatey products can offer a solution. For more information, go to Oatey.com for their heating chemicals and antifreeze products/resources.

Author’s biography: Sean Comerford is a Technical Applications Manager at Oatey Co. He is a third-generation tradesman with nearly 20 years of plumbing experience, including serving as the lead plumber for commercial/residential new-construction, service and fire protection jobs. He holds a State of Ohio Fire Protection License for Sprinkler and Standpipe.

 

Homeowners in the United States are becoming more inclined to update their residences with the latest smart home technology. Smart homes are the homes of the future and come fully equipped with a range of interconnected devices to offer benefits to the average homeowner. Smart voice assistants, smart kitchen appliances, smart home security systems, and Read more

Homeowners in the United States are becoming more inclined to update their residences with the latest smart home technology. Smart homes are the homes of the future and come fully equipped with a range of interconnected devices to offer benefits to the average homeowner.

Smart voice assistants, smart kitchen appliances, smart home security systems, and smart HVAC systems are examples of smart home technologies that homeowners are looking to adopt. It shouldn’t come as a surprise, considering how technology has developed over the years and how the consumer market is becoming more tech-savvy.

As American homes are evolving, how will the role of technicians change? Will technicians learn new skills or technologies to earn business from homeowners? Below is more information about smart home technology and how the role of technicians may change in an interconnected digital era.

Smart Homes Becoming More Commonplace

Statista estimates that the number of smart homes will increase and surpass the 350 million mark by 2023.

Many big tech companies, including Apple, Samsung, Google, and Amazon, are releasing new smart home technologies for customers. Smart TVs, sound systems, voice assistants, security systems, lighting systems, and thermostats are some examples of popular smart home technologies.

Homeowners reap a handful of benefits by using smart home tech. Convenience is likely the primary benefit – most smart home tech can be controlled by one device, usually a smartphone or tablet. These internet-enabled devices connect to hubs or applications for ease of use.

Impact of Smart Home Technology on the Role of Home Technicians

Because so many homeowners are equipping their homes with smart technology, this will likely change, if it hasn’t already, how home technicians do their jobs.

Typically, smart home technology does not have to be maintained or repaired as often as traditional home technology. For example, most systems will alert homeowners in advance of a breakdown, and some will even help homeowners troubleshoot issues.

However, because smart home technology has complex inner workings, technicians may have more difficulty completing repairs. Higher-end equipment often requires more skilled technicians to handle these types of repairs, or those with knowledge of proprietary systems.

What Technicians Need to Know

It will be crucial for technicians specializing in home maintenance or repairs to educate themselves and understand how basic smart home technology works. Service technicians will have to learn how these home devices connect and how each device functions to diagnose and repair issues.

Beyond working on smart technologies within customers’ homes during repairs, technicians may need to rely on these technologies for their own operations. For example, technicians might employ the use of electronic signatures to fuel their business and close deals more efficiently. Or, they may use wearables to capture and improve upon connected data like inventory and location information.

One major reason technicians will need to become more knowledgeable about smart home tech is that homeowner expectations are changing. A technician who has expanded their skillset to repair smart home tech will be in higher demand than those who do not.

As smart homes go mainstream, technicians capable of working on these complex smart home technologies will be well-positioned to offer their repair services, allowing their business to grow and generate more revenue.

Technicians: Keep Your Skills Relevant in the Age of Smart Home Technology

All technicians need to stay up-to-date with the latest technologies. Whether they specialize in HVAC, lighting, or plumbing, modern technicians should be aware of the adoption of smart home technologies to better prepare themselves for these repairs.

Guest Blogger: April Miller is a managing editor at ReHack.com who specializes in engineering and construction technology. You can find her work published on sites like Open Data Science and The Society of Women Engineers.